PMO Director

The PMO Director is a strategic leadership role responsible for the health, standards, and profitability of Plative’s global project portfolio. You will oversee a high-performing team of Project Managers delivering complex Salesforce and NetSuite transformations. Candidates for this role should possess strong platform implementation and delivery experience (preferably Salesforce.com and/or NetSuite) and integration capabilities. The ideal candidate will provide visible leadership, accountability, and authority over high profile, enterprise-level projects. The PMO Director will also be responsible for managing, mentoring and coaching a team of project managers and ensuring a structured and consistent project management practice across our delivery engagements.

Key Responsibilities

Strategic Portfolio Leadership

• Executive Oversight: Provide senior leadership and accountability for a diverse portfolio of enterprise-level ($1M+) Salesforce and NetSuite implementations.
• Strategic Escalation: Serve as the ultimate point of contact for client executives, ensuring long-term partnership health and resolving complex delivery roadblocks.
• Resource & Capacity Planning: Lead cross-functional resource alignment to optimize utilization and balance project priorities across the global delivery team.
• Financial Stewardship: Oversee portfolio-wide financial health, including budget accuracy, margin protection, and rigorous project auditing.

PMO Operational Excellence

• Methodology Governance: Standardize and evolve Plative’s delivery framework, blending Agile and Waterfall best practices to ensure a consistent, world-class client experience.
• Continuous Improvement: Architect and maintain the PMO "toolkit"—including templates, automation in project management tools, and reporting dashboards.
• Data-Driven Insights: Utilize internal tools (Jira, Smartsheet, etc.) to generate actionable insights on project health, team velocity, and delivery risks for the executive leadership team.

Team Development & Mentorship

• Talent Leadership: Recruit, onboard, and manage a team of high-level Project Managers across the Salesforce and NetSuite practices.
• Performance Coaching: Foster a culture of professional growth through structured mentoring, certification pathways, and performance management.
• Change Management: Champion internal adoption of new processes and tools to ensure the delivery team remains agile and efficient.

Basic Qualifications

• Experience: 10+ years of progressive project management experience, with at least 5 years in a leadership role within a professional services or management consulting firm.
• Scale: Proven track record of overseeing portfolios exceeding $5M+ and managing individual enterprise projects valued at $1M+.
• Technical Foundation: 5+ years of experience with mid-to-enterprise scale technology implementations (Salesforce, NetSuite, or equivalent ERP/CRM).
• Executive Presence: Exceptional communication skills with a proven ability to influence C-Suite stakeholders.
• Tool Expertise: Expert-level command of enterprise work management tools (e.g., Jira, Smartsheet, Mavenlink, FinancialForce) and financial reporting.

Desired Qualifications

• Domain Expertise: Deep technical understanding of the Salesforce and NetSuite ecosystems.
• Credentials: PMP, PRINCE2, or Agile (CSM/SAFe) certifications are highly preferred.
• Platform Certifications: Multiple Salesforce or NetSuite certifications (e.g., Salesforce Certified Administrator, NetSuite ERP Consultant).

How You’ll Embody Our Core Values

At Plative, our core values shape how we work, collaborate, and grow. As part of the team, you will:

• Put People First by building trusted relationships with clients and mentoring teammates.
• Grow Together, Win Together by sharing knowledge, celebrating wins, and elevating others.
• Bring Your Authentic Self to Work by fostering openness, empathy, and integrity in every interaction.
• Take the Path You’ll Be Proud Of by delivering excellence, owning outcomes, and learning from challenges.
• Push Boundaries, Blow Minds by designing creative, scalable solutions that drive real impact.

What Happens Next?
We know that applying for a new role takes time and energy. At Plative, every application is thoughtfully reviewed by real people on our Talent Team. We aim to review applications within 2 weeks. If we think your skills align with what we’re looking for, we’ll be in touch to connect further!

Plative Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Plative is also committed to compliance with all fair employment practices regarding citizenship and immigration status.