Define and lead the IT PMO strategy, operating model, and governance framework for effective project oversight and value delivery.
Manage the enterprise IT project portfolio, ensuring alignment with strategic objectives, budgets, timelines, and capacity plans.
Oversee program and project lifecycle management, including intake, prioritization, planning, execution, monitoring, and closure.
Ensure governance gates are established and enforced (e.g., business case validation, architecture review, UAT, go-live readiness).
Lead project risk, issue, dependency, and change management across programs.
Provide strategic oversight of vendor delivery and contract compliance for outsourced or hybrid delivery models.
Drive adoption of standardized project delivery methodologies (e.g., Agile, Waterfall, SAFe) and ensure integration with ITQMS, EA, and ITSM processes.
Ensure accurate, timely reporting of KPIs, project health dashboards, and executive scorecards.
Lead periodic executive steering committees, project reviews, and investment governance forums.
Coach and mentor program managers, project managers, and PMO staff to improve delivery maturity and consistency.