Police and Fire Dispatcher

SHAWNEE TOWNSHIP
JOB ANNOUNCEMENT

Full-time and Part-time Dispatcher. Under general supervision, operates two-way radios, L.E.A.D.S. equipment, and answers multiple telephone lines to receive and relay information regarding law enforcement, crime prevention, fire-fighting, road maintenance, and general Township operations. Computer skills are necessary for this position. Typing and distribution of reports, and abilities to handle the general public including walk-ins and complaints is a necessity for this position. A position description is available with the employment application referred to below. Full-time wages begin at $22.04 an hour, Lateral transfers up to $25.54 an hour. Lateral transfers receive immediate paid time off after field training and credit for past years of service for computation of vacation accrual rates . Lateral hires can transfer some of their accumulated sick time hours. All interested applicants may email dispatch1@shawneetownship.com or pick up an employment application at the Dispatch Center, Shawnee Township Administration Building, 2530 Fort Amanda Road, Lima, Ohio, 45804. A properly completed application must be submitted to the Dispatch Center Attention to Supervisor Teresa Pulfer, at the same address by 3:00 p.m. Thursday, May 29th, 2026 to be considered. Applicants considered for the position will submit to background and drug testing.

Shawnee Township is a Drug-free workplace.

Shawnee Township is an Equal Opportunity Employer

Job Overview:

We are seeking a dedicated Police and Fire Dispatcher to join our team. The ideal candidate will be responsible for receiving emergency and non-emergency calls, dispatching police and fire units, and providing critical support to fire and law enforcement personnel.

Responsibilities:

- Answer incoming emergency and non-emergency calls
- Gather accurate information from callers
- Dispatch appropriate fire and/or law enforcement units to the scene
- Maintain communication with officers in the field
- Transcribe information accurately
- Perform data entry tasks efficiently
- Utilize phone triage techniques when necessary
- Apply conflict management skills in high-pressure situations

Experience:

- Prior experience in dispatching or a related field is preferred
- Knowledge of law enforcement procedures and protocols
- Familiarity with medical terminology is a plus
- Strong typing skills to input information quickly and accurately
- Excellent communication skills to negotiate and interact effectively with diverse individuals

If you are a detail-oriented individual with exceptional communication abilities and a passion for supporting fire and law enforcement efforts, we encourage you to apply for this rewarding position as a Shawnee Township Dispatcher.

Job Type: Full-time

Pay: $22.04 - $25.54 per hour

Benefits:

• Dental insurance
• Dependent health insurance coverage
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• On-the-job training
• Paid military leave
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person