Police Dispatcher

This position performs duties associated with emergency and non-emergency response of a Campus Police Department to service calls and inquiries received through on-scene observations, telecommunications, emergency alarms, and personal contact with campus patrons.

None

High School diploma or GED

Minimum (1) year clerical/switchboard experience

Knowledge:
Computers and related software programs

Police dispatch protocol or related law enforcement protocol

Customer service principles

Skills:
Operating a telephone switchboard

Communicating in a clear and concise manner

Operating office business equipment (i.e. scanners, FAX, and Copiers)

Using a computer, keyboard, and mouse

Using a two-way radio

Organizing, filing, and retrieving documents from files.

Abilities:
Obtain, note, and transfer details of complex situations to police or security officers by telephone or radio communication

Effectively prepare, organize, file, and retrieve written forms, logs, and report documents

Respond effectively and calmly with difficult or irate callers

Recognize critical situations and organize actions following protocols and standards for emergency responses

Remain calm in an emergency

PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS:
The work is sedentary work which requires the person in this position to occasionally exert up to 10 pounds of force to grasp, lift, carry, push, pull or otherwise move objects, including the human body.

Additionally, the following physical abilities are required:

This position requires the person to frequently communicate with and listen to students, faculty, staff, and others to perform the essential functions of the position; must be able to exchange accurate information in various situations.

This position requires the person to frequently move about the office to assist customers and perform the essential functions of the position.

This position requires the person to frequently operate a computer and other equipment to perform the essential functions of the position.

This position requires the person to frequently operate equipment that involves repetitive motions of hands and wrists.

This position requires the person to frequently position self to access materials that may be above head or at ground level.

This position requires the person to use upper and lower body to exert force up to 20 pounds to grasp or lift materials or equipment.

This position requires the person to frequently position self to work assist Police Department staff, customers, and work with equipment.

This position requires the person to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.

This position requires the person to judge, observe, and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.

Work is performed in a relatively safe and secure indoor environment. May be exposed to infectious diseases. Occasionally required to function around prisoners, mental patients, or uncooperative, agitated, and/or hostile individuals.

Work is performed regularly where decisions are made that could lead to major community or organizational consequences if there is a failure to make the appropriate decision at the time. ’

Work is performed during a flexible schedule including a weekend schedule; can be assigned to any shift to best meet the needs of the Campus Police Department; and must work weekends, holidays, and overtime as needed.

Associate degree

Minimum (1) year previous work experience as a police dispatcher either in a law enforcement or in a college campus, student life situation.

OLETS Certification (active or expired)

OKFirst Weather Radar Certification

Annual Campus Security Authority (CSA) Training

Quarterly compliance training as assigned by the institution.

Work hours will be assigned to best meet the needs of the Campus Police Department. The Police Dispatcher is required to be available to work, days, evenings, weekends, holidays, and overtime, as needed.

Applicants are to thoroughly complete the online application and attach the following required documents: cover letter, resume, and transcript conferring highest degree.

Applicants who do not attach the required documents will not be considered for the position.

For application assistance, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM.