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This job classification description is intended to be generic in nature and not an exhaustive list of all duties and responsibilities. The specific tasks/duties may vary based on position assignment and as determined by the Town of Queen Creek.
JOB CLASSIFICATION SUMMARY
Positions assigned to this class are responsible for performing specialized clerical and customer service work involving the receiving, maintaining, filing, redaction, and dissemination of police records, case files, and related information, entering data into required systems, preparing information, and serving as primary point of contact via phone/fax/mail/email/in-person for law enforcement, other governmental agencies, public, media, insurance companies and attorneys.
DISTINGUISHING CHARACTERISTICS
This is a fully qualified, experienced level administrative classification in the public safety support job family. Incumbent(s) performs the full range of support duties under general supervision. Classification requires solid knowledge of transactional and/or work standards for completing tasks and assignments of a varied nature. Work may vary from basic to more complex duties and issues but are generally within expected parameters.
EXAMPLE OF DUTIESESSENTIAL DUTIES
The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town’s needs.
OVERALL PHYSICAL STRENGTH DEMANDS:
Physical Strength for this classification is indicated below with an “X”
X
Sedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.
Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.
Medium: Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.
Heavy: Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.
Very Heavy: Exerting over 100 lbs. occasionally, 50-100 lbs. frequently, or up to 20-50 lbs. constantly.
PHYSICAL DEMANDS:
C
F
O
R
N
Continuously
Frequently
Occasionally
Rarely
Never
2/3 or more time
1/3 to 2/3 of time
Up to 1/3 time
< 1 hour per week
Never occurs
Note: This is intended as a description of the way the job is currently performed. It does not address the potential for accommodation.
Physical Demand
Brief Description
C
F
O
R
N
Standing
Communicating with co-workers, observing work site, observing work duties
X
Sitting
Desk work
X
Walking
To other departments/offices/office equipment
X
Lifting
Supplies, files
X
Carrying
Supplies, files
X
Pushing/Pulling
File draws, tables and chairs
X
Reaching
For supplies, for files
X
Handling
Paperwork
X
Fine Dexterity
Computer keyboard, telephone pad, calculator, calibrating equipment
X
Kneeling
Filing in lower drawers, retrieving items from lower shelves/ground
X
Crouching
Filing in lower drawers, retrieving items from lower shelves/ground
X
Crawling
Under equipment
X
Bending
Filing in lower drawers, retrieving items from lower shelves/ground
X
Twisting
From computer to telephone, getting inside vehicles
X
Climbing
Stairs, step stool
X
Balancing
On step stool
X
Vision
Reading, computer screen, driving
X
Hearing
Communicating with co-workers and public and on telephone, listening to equipment
X
Talking
Communicating with co-workers and public and on telephone
X
Foot Controls
Driving
X
Other (Specify)
MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE:
Standard office equipment; vehicle
ENVIRONMENTAL FACTORS:
D
W
M
S
N
Daily
Several Times Per Week
Several Times Per Month
Seasonally
Never
Health & Safety Factors
D
W
M
S
N
Health & Safety Factors
D
W
M
S
N
Mechanical Hazards
X
Respiratory Hazards
X
Chemical Hazards
X
Extreme Temperatures
X
Electrical Hazards
X
Noise and Vibration
X
Fire Hazards
X
Wetness/Humidity
X
Explosives
X
Physical Hazards
X
Communicable Diseases
X
Physical Danger or Abuse
X
Other (Specify Below
PROTECTIVE EQUIPMENT REQUIRED:
None
NON-PHYSICAL DEMANDS:
C
F
O
R
N
Continuously
Frequently
Occasionally
Rarely
Never
2/3 or more time
1/3 to 2/3 of time
Up to 1/3 time
< 1 hour per week
Never occurs
Description of Non-Physical Demands
C
F
O
R
N
Time Pressure
X
Emergency Situation
X
Frequent Change of Tasks
X
Irregular Work Schedule/Overtime
X
Performing Multiple Tasks Simultaneously
X
Working Closely with Others as Part of a Team
X
Tedious or Exacting Work
X
Noisy/Distracting Environment
X
Other (Specify Below)
PRIMARY WORK LOCATION:
X
Office Environment
Warehouse
Shop
Recreation/Neighborhood Center
Vehicle
Outdoors
Combination of Office, Vehicle and Field
Other (Specify Below)
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