Police Support Specialist

Position Summary

The Police Support Specialist performs complex administrative, records management, and customer service duties within the Police Department’s Support Services Division. This position serves as a key point of contact for the public, employees, and outside agencies while ensuring police records and information systems remain accurate, secure, and accessible.

Key Responsibilities

• Provide front-office reception and customer service
• Receive and route calls, requests, and departmental communications
• Enter police reports, citations, and records into department systems
• Process requests for police reports and collect associated fees
• Maintain officer court calendars and distribute subpoenas
• Enter and update data in state and national law enforcement databases
• Assist staff in locating reports and information

Minimum Qualifications

• High school diploma or equivalent; and
• Two years of full-time experience in police records, public safety, or a similar administrative environment; or
• Any equivalent combination of education and experience; and
• Must pass a comprehensive background investigation
• Obtain LEDS certification and CJIS clearance within 90 days of hire.