Policy Administrator Specialist

Job Overview
Providence Insurance Company I.I. is seeking a Policy Administration Specialist to join our operations team. This role is essential in supporting the processing, organization, and execution of insurance policies, ensuring accuracy, compliance, and excellent service for our clients and vendors.

What You’ll Do:

• Receive, review, and process documentation for new groups and policyholders.
• Maintain accurate vendor, client, and policyholder information in company systems.
• Organize and track insurance contracts, including expirations and renewals.
• Collaborate with third-party administrators to assist with policy execution and case implementation.
• Serve as a point of contact for policy-related inquiries.
• Ensure compliance with HIPAA, data privacy, and internal confidentiality standards.

What We’re Looking For:

• Bachelor degree in Business Administration or related field.
• 1–3 years of experience in healthcare, insurance, or related operations; claims processing preferred.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Strong organizational and multitasking skills.
• Customer service orientation with excellent bilingual communication (English & Spanish).
• Positive, proactive self-starter with attention to detail.

What We Offer:

• Paid holidays.
• Competitive salary commensurate with experience.
• Full medical and dental coverage (individual plan)
• 15 vacation days per year
• Full LTD coverage
• A collaborative and agile work environment
• Opportunities for internal growth and professional development.
• This position offers the opportunity to contribute directly to the efficiency of our operations while developing professional skills within the health insurance industry.

Apply Today!

At Providence Insurance Company I.I., we foster a culture of integrity, accountability, and teamwork. This role offers exposure to strategic projects in the health insurance sector, professional growth opportunities, and the chance to be part of a team that values precision and innovation.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Referral program

Work Location: In person