Pool Grille Attendant

Position Title: Pool Grille Attendant

Reports to:

Food and Beverage Managers, Assistant General Manager

Supervises:

None

FLSA Status:

Non-Exempt

JOB SUMMARY

The Pool Attendant position is responsible for greeting and serving members and guests in our pool area and pool side café, ensuring a quality member experience with the highest level of member and guest satisfaction.

ESSENTIAL DUTIES INCLUDE, BUT ARE NOT LIMITED TO:

Reports to work on time and in proper uniform
Completes assigned set-up and break-down side work
Greets members and their guests and assists in checking them in upon arriving to the pool

Provide immediate attention to members and guests and their children
Efficiently serves food and beverages in a friendly and courteous manner
Knowledgeable about food and beverage offerings
Ensures correct member names and numbers are inputted for accurate billing
Assembles food/beverages to be delivered to member’s seating areas

Properly serves and clears food and beverages according to club standards of service
Checks back to ensure member/guest satisfaction
Removes soiled dishes and keeps pool area clean
Properly communicates with management on issues with food and/or service
Completes and turns in shift summary with all tickets in order and signed by member

Assists in keeping all dining and service areas clean and organized throughout service
Follows all club, state and federal policies, standards, and laws regarding service of alcohol to members and their guests
Assists in the laundering of pool towels
Completes other duties as assigned by supervisor or other department heads

EDUCATION AND/OR EXPERIENCE

One year of food and beverage experience a plus, but not required

JOB KNOWLEDGE, CORE COMPETENCIES AND EXPECTATIONS

Excellent customer service skills

Professional appearance and demeanor
Knowledgeable about the menu and upcoming member events
Excellent verbal communication skills and active listening skills
Ability to accurately record food & beverage orders and deliver to guests
Ability to connect with members by name

Follows all food & beverage health safety guidelines

PHYSICAL REQUIREMENTS

Must be 16 years of age or older
Must be able to withstand working in outdoor conditions including heat/humidity
Must be able to remain in a stationary position for long periods of time
Must be able to move about the pool deck to service guests

Continuous repetitive motions
Frequent lifting and carrying of items up to 50 lbs.
Occasional pushing and pulling of items up to 50 lbs.

Greenville Country Club management has designed this job description to present the key duties and requirements necessary to achieve the job’s results. It is not intended to be a comprehensive list of all duties, responsibilities, and qualifications. Management reserves the right to change, rescind, add, or delete the functions of this position at any time.

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