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Pool Store Manager
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
We are seeking a skilled and dedicated Retail Pool Store Manager to join our team. The ideal candidate will possess strong mechanical knowledge and 2-3 years of experience in the pool service industry. This role involves ensuring that pools are well-maintained, safe, and clean for our clients. The Retail Pool Store Manager will work independently and as part of a team to provide exceptional service and maintain high standards of quality. We are a fun and family-oriented company where every team member is key to our success.
Duties
Duties
- Oversee daily store operations, managing staff (training, motivating), controlling inventory and ordering, achieving sales targets, and ensuring a positive customer experience.
- Handle visual merchandising, maintain store appearance, resolve customer complaints, and ensure compliance with company policies and requirements
- Key responsibilities involve creating sales strategies, providing technical support on pool chemicals and equipment, conducting water analysis, and maintaining visual merchandising standards and store cleanliness.
- Diagnose issues with pool equipment and perform necessary small repairs or replacements.
- Ensure compliance with safety standards and regulations while working on-site.
- Communicate with clients regarding maintenance schedules, service updates, and any issues that arise.
- Maintain accurate records of services performed, including chemical levels and equipment status.
- Collaborate with team members to improve service efficiency and customer satisfaction.
Qualifications
- Have 2-3 years of experience in the pool industry.
- Able to pass a criminal background check and possess a clean driving record.
- Must have and maintain a current Driver's license.
- Proven Pool knowledge with a strong understanding of pool systems and components.
- Experience in pool maintenance, cleaning, and repair is highly desirable.
- Familiarity with hand tools and power tools used in maintenance tasks.
- Previous experience as a service technician is a plus.
- Strong attention to detail with the ability to work independently.
- Excellent communication skills to interact effectively with clients.
- Demonstrate a high level of mental aptitude and physical ability. Ability to prioritize workload.
- Dependable and self-motivated with a desire to work year-round.
- Ability to take instruction and adapt to new methods/systems.
- Proper swimming pool cleaning methods and techniques. Proper use of swimming pool chemicals
Physical Demands with or without accommodations are not limited to:
- Able to lift 50 lbs. or more.
- Stand for extended periods of time
- Repetitive lifting, twisting, bending, pulling, and pushing may be required.
Schedule:
- Day shift
- Year-round work
Supplemental Pay:
- Bonus opportunities
- Commission pay
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