Practice Administrative Assistant

Job Overview
We are seeking a Practice Administrative Assistant to join our team! In this vital role, you will be an important part of the practice, ensuring behind the scenes operations run smoothly and providing exceptional support to prospective clients. Your energy, attention to detail, and proactive approach will help create a welcoming environment while managing administrative tasks efficiently. Customer service is important to us so this is an important skill we are looking for when adding someone to our supportive team.

Responsibilities

• Communicate with and set up prospective clients with intake appointments and paperwork, following up with them as needed.
• Answer phones, using professionalism and welcoming customer service skills.
• Handle client billing/payments and insurance claims submission/follow up.
• Maintain organized filing systems using Sharepoint and Microsoft Teams. Also communicate with the team via Microsoft Teams so responsiveness is important.
• Assist with practice administrative tasks such as managing Company calendar and completing tasks provided by owner as needed such as proof reading documents, finding resources etc.

Requirements

• Proven office experience with strong organizational skills and attention to detail.
• Proficiency in computer literacy, including Excel and Microsoft Teams.
• Experience with mental health billing to insurance companies and experience handling client payments and payroll.
• Excellent communication skills with the ability to provide outstanding customer support.
• Bilingual English and Spanish and/or Korean abilities are a plus (not required) to effectively serve diverse client populations.
• Strong math and reading skills.
• Experience with answering phones and setting up intake processes.
• Previous administrative experience in a healthcare.

Join us to be part of a supportive and dynamic team dedicated to delivering exceptional service!

Pay: $20.00 - $23.00 per hour

Benefits:

• Flexible schedule

Education:

• Bachelor's (Preferred)

Experience:

• mental health administrative: 1 year (Preferred)

Location:

• Newtown, PA 18940 (Preferred)

Work Location: Hybrid remote in Newtown, PA 18940