Position Overview:
We are seeking a reliable, organized, and patient-focused professional to join our Aurora office as an all-in-one Office Manager, Billing Specialist, and Front Desk Coordinator. This role is ideal for someone who thrives in a fast-paced healthcare environment, enjoys working with patients, and is confident managing both administrative and financial responsibilities.
Key Responsibilities:
- Manage daily front office operations and maintain efficient workflow
- Greet patients and provide excellent customer service
- Check patients in and out in a timely and professional manner
- Review and discuss treatment plans and financial responsibilities with patients
- Submit, process, and follow up on insurance claims
- Post insurance and patient payments accurately
- Utilize and demonstrate understanding of CDT, CPT, and ICD-10 coding for accurate billing and claim submission
- Monitor accounts receivable and assist with collections as needed
- Maintain organized patient records and ensure compliance with office policies
- Support the clinical team and assist with additional administrative duties as assigned
Qualifications:
- Previous Office Manager experience required (medical or dental office preferred)
- Strong knowledge of insurance billing, claims processing, and accounts receivable
- Working understanding of CDT, CPT, and ICD-10 codes
- Ability to discuss financials confidently and professionally with patients
- Excellent organizational and multitasking skills
- Strong communication and customer service skills
- Detail-oriented with the ability to work independently
- Proficient with practice management software and basic computer skills
Preferred Skills:
- Experience with insurance verification and prior authorizations
- Knowledge of collections processes and aging reports
- Leadership or team coordination experience
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person