Presales Team Leader

• Work closely with sales teams, other presales teams, subordinates to ensure that the portfolio of offerings is up-to-date & that we provide the winning offer.
• Key KPIs include:
• Revenue, margin & order book from LOB across geographies
• Customer satisfaction & delivery against project spec
• KM
• Promote Giza Systems’ image and culture internally & externally.
• Work with the presales manager to determine the appropriate supplier and offerings as per the strategy of the LoB.
• Review market trends and technological advances to determine impact on the LoB’s offering.
• Work with team to design highly technical solutions and identify the potential supplier(s) list for the provided solution(s).

• Develop technical documents and review the technical components of the proposals ensuring the efficient integration of all configured solutions, before submission to the sales team for final compilation.

• Assign their team including themselves, to their opportunities while providing guidance and support when needed.

• Coordinate with the sales team to ensure the complete understanding of the client’s requirements. This might include client visits and presentation of solutions.

• Ensure the review of the technical aspect of the Project implementation plan prepared by the Project Managers ensuring it is achievable and within the set time frame.

• Prepare and regularly update the offerings in their area.

• Educate the Sales Team on the basic technicalities and functionality of all offerings to guide them in identifying leads within the assigned sectors.

• Communicate with Sales, PMs and Technical teams to gather insights and information on different aspects such as clients’ needs and projects challenges which can be an added value to the offerings portfolio or changes in proposal.

• Ensure proper knowledge preservation and management of both the presales team and the organization.

• Coordinate continuous products/offering awareness campaigns across the organization.

• Develop the presales team to be ready to act as a consultant/advisor to the client on the complex technical issues and conduct presentations.

• Train new members and identify and encourage areas for growth and development within the team.

• Be Pro-active in maintaining and increasing the team’s and their own technical knowledge.

• Identify training needs or requirements for themselves individually and for the team.

• Work on enhancing communication between teams.

• Excellent communication and networking skills.
• Good team leading & management skills.
• Excellent English and Arabic Business and Technical writing skills.
• Excellent knowledge of Microsoft Office productivity tools.
• Excellent presentation and interpersonal skills.
• Excellent command of English language.

•Cisco Certification CCNA/CCNP/CCIE (Ability of working on CISCO portal for design & configuration is a must)
•Expert knowledge and experience on IP/MPLS networks (min 3y)
•Expert Knowledge about the installation and configuration of network components (Routers, Switches, MBH, BNG, …) with more evidence in BNGs (Broadband Network Gateway) and Multicast.
•Automation & scripting Tools developing experience is a plus.
•SW Engineering knowledge Python, SW Frameworks, REST API, etc
•Project Management.
•Provide troubleshooting, analysis & problem solution for critical situations.
•Implement preventive software correction packages on nodes to solve network problems.
•Participate in acceptance & testing of new nodes, systems, features & services.
•Implement software & hardware system upgrades and updates.
•Provides technical input for automation.
•Excellent pre-sales technical skills.
•Technical writing skills.

Bachelor's degree in Computer Science, Software Engineering, or a related field.