Principal Patient Growth Manager

Coastal Fertility Specialists is a leader in reproductive medicine, dedicated to providing world-class care through innovation and clinical excellence. We are seeking a forward-thinking Principal Patient Growth Manager to lead our transition into an AI-enhanced clinical environment. This is a high-impact role designed for a leader who excels at the intersection of healthcare operations, data science, and emerging technology.

Key Responsibilities:

Operational Optimization: Audit and refine administrative and clinical workflows to maximize efficiency, reduce patient friction, and improve outcomes.

AI & Automation Strategy: Lead the implementation of AI agents to automate routine administrative tasks, patient communications, and data entry.

Data-Driven Decision Making: Develop and maintain operational dashboards that utilize clinical and financial data to drive staffing models and resource allocation.

IT Stack Evolution: Manage and optimize our current technology stack, ensuring seamless integration between EHR systems, financial software, and new AI tools.

Cross-Functional Leadership: Work alongside our physicians and clinical teams to ensure technical solutions align with the highest standards of patient care.

Qualifications:

2+ years of experience in healthcare operations, health informatics, or clinical management.

Proven track record of optimizing IT systems and implementing automation/AI solutions in a professional setting.

Strong proficiency in data analysis and visualization (e.g., SQL, Python, Tableau, or Power BI).

Deep understanding of the healthcare regulatory landscape (HIPAA, SOC 2).

Exceptional project management skills with the ability to lead complex transitions in a fast-paced environment.

Base Salary: Commensurate with experience

Total Compensation: Competitive benefits package, including performance incentives focused on operational efficiency gains.

About Coastal Fertility Specialist

Coastal Fertility Specialists was founded by Dr. John Schnorr and Dr. Michael Slowey to create a unique, patient-centered experience in which both the clinical team and embryology laboratory are simultaneously pushing the boundaries of technology in healthcare to provide the highest levels of care possible.