Principal Product Manager

Meet the Team

The Cisco AI Software & Platform Group incubates and delivers Generative AI based solutions to reinvent Cisco's existing Products and how customers interact with them. Our Group is also introducing new offerings that help customers roll out Generative AI at scale while doing so responsibly. Ultimately, we are doing so through internal platforms that unlock the benefits of this technology for Cisco teams and partners across our Security, Enterprise Networking, Collaboration, and Splunk portfolios.

Your Impact

As a Director of Product for Cisco Cloud Control, you will be responsible for the team bringing new and innovative SaaS platform capabilities to Cisco’s customers and to our own product teams. You will deeply understand customer problems and the competitive landscape while focusing the team on the most appropriate segments and building a product roadmap to address the most relevant customer struggles. You will launch new features and capabilities, test their performance and experience, and iterate quickly.

You will tackle business plans, ROI analysis, crafting product positioning, buyer and user personas, use cases, and requirements. You will work closely with software engineers to iterate on and build solutions to the customer problems you have identified. You will measure and monitor user experience to ensure products continuously deliver meaningful customer value and excellent user experience. Your role will put you at the nexus of business growth, revenue retention, new offer launch activities, and enablement. If this sounds like an exciting role, we look forward to speaking with you!

• You are comfortable interacting with senior management and peers and serving as their go to thought partner.
• You design and implement product features and programs that drive customer adoption, retention and growth, and track this success via metrics and data that you use to inform decisions and measure impact.
• You use customer-centric product strategy, developing and executing product roadmaps that prioritize customer needs, difficulties, and success metrics.
• You are a strong communicator, present with confidence and can influence partners at all levels of the organization.
• Your prior roles were in a fast-paced environment leading multiple product managers and driving successful cross functional engagement with related internal partners.
• Analytical with a creative mind, able to juggle many projects, manage expectations across multiple partners and process driven to address strategic challenges.
• Fast learner, able to understand new technologies and process changes and can synthesize strategic inputs from multiple diverse sources, including product leadership, engineering, and sales teams.
• Flexible and adaptable to shift strategies and tactics when required while being detail oriented, well organized, efficient with time management.
• You enjoy leading people and love to roll up your sleeves to get stuff done!

Minimum Qualifications

• BA/BS degree in Computer Science, Engineering, or related technical field
• 10 + years of professional work experience in a product management or a related role.
• 7 + years of work experience with SaaS products, engineering practices, business metrics, and product metrics.

Preferred Qualifications

• Experience leading a team of Product Managers and/or Engineering professionals
• Proven understanding of SaaS go-to-market (GTM) principles and practices
• Experience delivering security SaaS products
• Experience delivering components of a SaaS Cloud Platform
• Ability to connect with Senior Leaders and Executives clearly and with
• Demonstrated experience working cross-functionally within an organization to successfully deliver products to market
• Ability to understand, decompose, prioritize and manage sophisticated cross-functional programs and initiatives
• Ability to quickly acquire new skills and knowledge to solve any problem facing the business, even in areas that may be unfamiliar.
• Ability to engage on a technical level with engineers, partners, and customers.
• Ability to influence and negotiate with others using soft skills in a matrixed environment.
• Experience with networking products

Why Cisco

The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's redefining our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are building teams that are expanding our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. As Cisco delivers the network that powers the Internet, we are connecting the unconnected. Imagine creating unprecedented disruption. Your groundbreaking ideas will impact everything from retail, healthcare, and entertainment to public and private sectors, and far beyond. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place to work. With roughly 10 billion connected things in the world now and over 50 billion estimated in the future, your career has exponential possibilities at Cisco.

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. A passion for technology and world changing? Be you, with us!

We offer extensive employee benefits including unlimited PTO, 10 paid volunteering days, paid birthday off, 401k match with NO vesting, generous health/dental/vision benefits and much more.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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