Print Production Assistant & Customer Service

Who we are:

Minuteman Press in Orange, CA is seeking candidates for a position as a Digital Print Production / Graphics / Customer Service Rep. This position will be responsible for assisting our customers via telephone, email, and in person at our office with their print, promotional and design projects.

Position Summary:

This is NOT just a graphic design position. You will be doing some graphic design, prepress work for print files, submitting files to vendors, dealing directly with customers, preparing estimates and work orders, digital printing, light bindery, and being part of a cohesive team. We are PC based with Adobe Suite experience.

You will provide exemplary customer service, build relationships, and use consultative selling when working with customers.

We have a fast-paced, exciting work environment with a strong commitment to customer satisfaction. This role is a perfect blend of graphic design skills and customer service, while supporting customers ideas and concepts. A great opportunity to make customers feel good about receiving a custom product.

Requirements:

• Excellent communication skills, verbal and written.
• Experience in Graphic Design with proficiency in Adobe Suite (illustrator, Photoshop, InDesign).
• Knowledge of Canva a plus.
• Experience in a print shop or similar environment is required.
• Proficient in Microsoft Outlook required.
• Fluent in English and Spanish is required.
• Willingness to handle various tasks, including keeping the workspace clean and organized to maintain a professional and functional environment.
• Good attitude towards learning and openness to operate printing or production equipment.
• Friendly, polite, and customer-oriented, with a collaborative attitude toward coworkers.
• Agile and flexible.

Qualifications:

• Must be bilingual in Spanish
• High School Diploma
• Authorized to work in the US
• Reliable travel to work

If you think you are a fit, we look forward to hearing from you!

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• Paid time off

Experience:

• Graphic design: 1 year (Required)
• Adobe Photoshop: 1 year (Required)
• Customer service: 1 year (Required)

Language:

• Bilingual in Spanish (Required)

Work Location: In person