Job Title: Patient Relationship Officer (PRO) – Hospital
Job Purpose:
To identify potential patients, build strong relationships, and generate patient referrals and business for the hospital.
Key Responsibilities:
- Identify and approach potential patients, referral sources, and corporate clients
- Build and maintain long-term relationships with doctors, clinics, corporates, and community groups
- Promote hospital services, specialties, and doctors
- Coordinate patient inquiries, appointments, and admissions
- Follow up with patients and referral partners to ensure satisfaction
- Achieve monthly and quarterly patient acquisition targets
- Collect market feedback and report competitor activity
- Maintain records of leads, conversions, and follow-ups
- Skills & Requirements:
- Strong communication and interpersonal skills
- Sales, marketing, or healthcare relationship experience preferred
- Ability to build trust and close leads
- Basic knowledge of hospital services and processes
- Willingness to travel locally
- Performance Metrics:
- Number of leads generated
- Patient conversions/admissions
- Referral partner growth
- Revenue contribution
Job Types: Full-time, Permanent, Fresher
Pay: From ₹7,000.00 per month
Work Location: In person