Process Architect

We are partnered with a leading organisation in the UAE who are expanding their ServiceNow capability and now looking for a ServiceNow Process Architect to join their Dubai based team. This is a strategic role focused on business process design, ServiceNow roadmap, advisory and driving process excellence across major transformation programmes.

You will work closely with senior stakeholders, translate business requirements into scalable ServiceNow solutions, lead workshops, define the target operating model, and shape best practice across the platform.

What you need to bring

• Strong experience designing and optimising business processes
  
• Deep experience across the ServiceNow platform and multiple workflows
  
• Excellent stakeholder and workshop leadership skills
  
• Arabic speaking is essential
  
• Based in Dubai or open to relocation