Process Associate - Accounts Receivable

Location: Mohali ( On-site)

Shifts: Odd.

Job Description:

We are looking for a Process Associate to support our finance and billing operations. The ideal candidate should have basic knowledge of accounts receivable, billing, and payment processes.

Responsibilities:

• Handle daily finance operations and billing tasks.
• Track payments and manage customer accounts.
• Work on tools like Zendesk, Salesforce, and Zuora.
• Maintain data accuracy and perform reconciliations.
• Prepare simple reports in Excel (Pivot Table, VLOOKUP, etc.).
• Communicate effectively with customers and internal teams.
• Complete assigned tasks within given timelines.

Requirements:

• 1–2 years of experience in finance operations, accounts receivable, or billing support.
• Knowledge of Zendesk/Salesforce and Zuora preferred.
• Basic Excel skills and attention to detail.
• Good written and verbal communication.
• Ability to work independently and manage multiple tasks.

Job Type: Full-time

Pay: Up to ₹480,000.00 per year

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person