Process Coordinator

At Canopy Life Sciences, we are a leading provider of clinical-to-commercial solutions, helping our clients speed their science from pipeline to people. We are a well-respected vendor & partner in the industry.

We are currently seeking Process Coordinators who can work PST hours to join our team. We are looking for organized, detail-oriented team players with excellent communication skills.

Job Summary:

The Process Coordinator facilitates the review of commercial and/or medical materials/information for pharmaceutical/life sciences clients. Responsibilities include document trafficking, meeting facilitation, creation of electronic work orders and process management. Upon successful completion of on-boarding and training, the Process Coordinator roles and responsibilities are defined as follows.

Essential Functions and Responsibilities:

• Process materials/information from job initiation to final review including all project tracking and documentation
• Provide document trafficking, data entry and other administrative tasks
• Support the client team(s) by creating electronic work orders through proprietary software
• Facilitate project logistics such as meetings, document submissions and conference calls
• Demonstrate a high level of understanding of client SOPs and software
• Support the client content review platform (i.e. Veeva Vault)
• Identify process improvements and escalate internally
• Practice integrity, reliability, and confidentiality in all business transactions
• Project a positive company image at all times
• Work with co-workers as a team to ensure success
• Other duties as assigned.

Knowledge and Skills:

• Ability to demonstrate strong customer service skills
• Highly organized, strongly self-motivated, and the ability to multi-task activities with shifting priorities
• Competent in MS Office suite, Zoom (or similar) services, efficient in email and internet applications
• Superior attention to detail and results oriented; demonstrated track record of proactively establishing and following through on commitments
• Strong decision-making, problem resolution, and creative thinking skills
• Proven oral and written skills required
• The ability to travel and work on-site

Employment Criteria:

• Bachelor’s degree or 5+ years relevant work experience, and
• Background check and drug screen.

As a part of our team, full time employees are eligible for Comprehensive Benefits which include:

• Medical, Dental and Vision Insurance
• Company paid Disability Insurance and Life Insurance
• 401(k) program with company match
• Paid time off

Job Type: Full-time

Pay: $45,000.00 per year

Application Question(s):

• Are you willing to undergo a background check, in accordance with local law/regulations?
• Are you willing to take a drug test, in accordance with local law/regulations?

Work Location: Remote