Process Manager

A Process Manager in a radiology center ensures that all operational, administrative, and service-delivery functions run efficiently, safely, and in compliance with healthcare standards.

1. Operational Management

• Oversee the daily functioning and workflow of the radiology department.
• Coordinate patient scheduling, imaging procedures, and ensure timely service delivery.
• Implement, monitor, and continuously improve operational processes to boost quality and efficiency.

2. Staff Leadership & Development

• Supervise, mentor, and evaluate radiology staff, including technologists and support personnel.
• Handle recruitment, training, scheduling, and performance appraisals of team members.
• Promote a positive work environment and professional growth.

3. Quality Assurance & Compliance

• Ensure adherence to healthcare regulations, radiation safety, and quality standards.
• Develop and monitor quality control programs and standard operating procedures.
• Address patient complaints and implement corrective actions to improve service.

4. Policy & Process Development

• Design, document, and update departmental processes and workflows to enhance performance and reduce bottlenecks.
• Facilitate the integration of administrative and clinical systems (e.g., booking, RIS/PACS) for smoother operations.
• Lead process improvement initiatives and performance metrics tracking.

5. Budget & Resource Management

• Plan and manage the department’s budget, including supplies, staffing costs, and equipment resources.
• Coordinate maintenance and procurement of radiology equipment, ensuring minimal downtime.

6. Collaboration & Communication

• Work with clinicians, radiologists, administrative leaders, and other departments to support patient care goals.
• Communicate key operational updates and performance metrics to senior leadership.

7. Strategic Planning & Reporting

• Support the development and execution of service goals and departmental strategies.
• Prepare reports on operational performance, quality outcomes, process improvements, and compliance

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person