Process Planner/ Quoting Specialist

Job Purpose

At Elite Metal Finishing, LLC., the Process Planners support our Shop Traveler activities, organizing production according to customer demand and company quality standards. The Planners primary function is to ensure that purchase orders are created and pushed through to the Production Department to ensure timely turnaround time on said job orders.

A successful Process Planner will be well-versed in production procedures, be organized and results-driven with great problem-solving skills. Advanced communication and computer skills are required.

The Planning Department supports Elite Metal Finishing quality initiatives, which includes the Quality Policy, Quality Objectives, and Quality Management System and drives continuous improvement initiatives throughout the organization.

Duties and Responsibilities

Primary duties and responsibilities include but not limited to:

• Monitor daily incoming and outgoing email to ensure all communication regarding new, open, or on-hold jobs are processed accordingly and in a timely manner.
• Create and/or correct Shop Travelers in accordance with customer and Blueprint requirements, make copies of blueprints, create sales order, and complete all related procedures.
• Revise, sign, scan, and email certifications to customers
• Maintain open communication with customers providing order them with status, confirming specs, finishes or discrepancies.
• Approve – Buy-Off orders IAW customer and blueprint requirements.
• Answer overflow of incoming company calls from main switchboard.
• Attend Epicor or other company required training, as necessary.
• Supporting customer and regulatory audits of Receiving functions and activities
• Supporting the Quality Department by participating in audits, corrective action efforts, adjusting in policy/procedure, generating reports, and maintaining records
• Support Development of digital coupon inventory and order as necessary
• Monitor Accuracy of Receiving incoming orders, tagged boxes, created labels, match quantities, customer info, date reviewed, process, etc.
• Respond to emails and phone calls from both internal and external customers throughout the day.
• Support implementation of paint info in Epicor and into MES.
• Support Development of SOP-12 Revision to incorporate digital improvements.
• Responsible for quoting and pricing new business
• Responsible for looking at manufacturing blueprints and understand what work is to be done to the processing of customer parts
• Communicate and address any pricing, pricing changes and discrepancies with customers when necessary
• To learn and understand a basic level knowledge of coatings for aluminum and steel parts
• Other duties as assigned by management.

Qualifications

Qualifications include:

• High School Diploma required - Degree Preferred.
• Microsoft Office Suite
• Strong verbal and written communication skills
• Strong Math Skills
• Excellent Customer Service
• Ability to work independently.
• Ability to multi-task in a fast-paced environment
• Excellent attention to detail
• Must be able to work overtime, weekends as required.

Key Accountabilities

• Ability to understand and follow both verbal and written instructions.
• Ability to communicate and work with others in a courteous and professional manner.
• Must follow all safety practices and regulations.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person