Procurement Business Partner

As a Procurement Business Partner at Spendflo, you will wear two critical hats: optimizing procurement operations and owning end-to-end customer success.

You’ll ensure clients not only adopt Spendflo’s platform seamlessly but also achieve sustained value, leading to retention, upsells, and advocacy. This role combines operational excellence with hands-on client partnership.

Key Responsibilities:

1. Strategic Procurement Leadership & Client Success

• Serve as the trusted advisor for clients, aligning Spendflo’s platform with their procurement goals to drive adoption, ROI, and retention
  
• Own and grow a book of business that is allocated to you
  
• Define and monitor product adoption metrics (e.g., feature utilization, cost savings) to ensure clients realize full platform value
  
• Identify upsell/cross-sell opportunities (e.g., expanded licenses, premium features) by understanding clients’ evolving procurement needs
  
• Proactively address risks to customer health (e.g., low engagement, missed savings) with tailored solutions to reduce churn

2. End-to-End Procurement Optimization

• Streamline clients’ procurement processes, including requisition-to-pay cycles, vendor negotiations, and contract lifecycle management
  
• Partner with clients’ Finance, IT, and Procurement teams to automate workflows using Spendflo and integrated tools (e.g., ERP systems)
  
• Collaborate with the services team to review vendor contracts, ensure compliance with client policies, and secure cost-saving terms

3. Data-Driven Decision Making

• Analyze procurement data to uncover trends, savings opportunities, and inefficiencies
  
• Build client-facing dashboards and reports to track KPIs like retention rates, cycle time reduction, and ROI achievement
  
• Advocate for platform enhancements by sharing client feedback with the Product and Engineering teams

4. Stakeholder Collaboration & Change Management

• Lead training sessions and workshops to onboard clients and drive ongoing engagement with Spendflo’s platform
  
• Manage change initiatives to align client stakeholders with new procurement processes or tools
  
• Build long-term relationships with key decision-makers (e.g., CFOs, Procurement Heads) to position Spendflo as a strategic partner

5. Compliance & Risk Mitigation

• Ensure clients’ procurement activities adhere to financial, legal, and regulatory standards
  
• Mitigate risks related to vendor performance, maverick spending, or contract disputes

Qualifications:

Required:

• 4-7 years in procurement/procurement operations, strategic sourcing, or supply chain management
  
• Awareness of tools in the procurement space (Coupa, Netsuite, Ariba, etc.)
  
• Excellent communication and collaboration skills to work with Sales, service, and Product teams

Preferred:

• MBA degree
  
• Experience working in a customer-facing environment
  
• Knowledge of procurement trends
  
• Knowledge of consulting in procurement/ supply chain practice will be a plus

Why Join Spendflo?

You’ll bridge procurement expertise with customer success, directly impacting Spendflo’s growth while transforming how clients manage SaaS spend. If you thrive as a strategic partner who delivers measurable value, this role is for you!