Produce Customer Service (part-time day and weekend shifts)

Description:

Are you someone who loves fresh fruits and vegetables, enjoys staying active, and thrives in a fast-paced, customer-focused environment? Do you want to be part of a welcoming, community-oriented workplace where your contributions make a difference?

Valley Natural Foods, a community-owned cooperative in Burnsville, is looking for a dependable and upbeat Part-Time Produce Customer Service team member to help keep our produce department looking fresh and vibrant.

Why You’ll Love Working Here:

Community-Focused – Be part of a co-op that supports local farmers, sustainability, and healthy living. People-First Environment – Join a team that values kindness, respect, and teamwork. Great Benefits – Enjoy competitive pay, employee discounts, and opportunities for growth. Make a Difference – Help customers discover fresh, high-quality, and wholesome products.

What You'll Do:

• Keep our produce displays stocked, clean, and looking beautiful.
• Provide friendly, knowledgeable service to customers looking for produce tips or product info.
• Rotate and check produce for freshness and quality throughout your shift.
• Assist with unloading deliveries and prepping produce for the sales floor.
• Support the team with cleaning, organizing, and maintaining department standards.

What We’re Looking For:

• A strong work ethic, positive attitude, and excellent reliability, we depend on our produce team!
• Comfort working on your feet, bending, lifting up to 50 lbs, and staying active throughout your shift.
• Interest in fresh food, healthy eating, or sustainable agriculture is a big plus.
• Previous grocery, produce, or retail experience is helpful, but we’ll train the right person.
• Weekend availability is required (including at least one weekend day).

Schedule & Hours:

• Part-time: Approximately 24–28 hours/week
• Includes day and weekend shifts (availability on Sundays is a plus)

Job Details & Benefits:

• 20% employee discount
• Paid time off and paid volunteering
• 401(k) for staff who are 21+
• Employee referral program

Requirements:

Mandatory Qualifications:

• Excellent time management, organizational and communication (oral, aural, and written) skills
• English proficiency
• Attentive and able to multi-task and remain flexible to the changing needs of the business
• Regular, predictable attendance

Preferred Qualifications:

• Previous customer service experience
• Familiarity with natural foods, grocery industry or cooperatives

Physical Demands:

• Ability to lift/push/pull/carry up to 30 pounds frequently; 30-50+ pounds occasionally
• Manual dexterity with ability to reach, grasp and utilize hands, wrists, and fingers for extended periods of time
• General range visual acuity to evaluate and interact in working environment for extended periods of time
• Ability to stand and walk for extended periods of time
• Regular exposure to working in refrigerated environments
• Ability to climb ladders, kneel, crouch, and bend occasionally required

Reports To: Produce Manager

Department, Status and Salary: Produce, Part Time, Hourly (At-Will)

Valley Natural Foods Core Competencies

• Adaptability/Flexibility/Dependability
• Communication/Listening Skills
• Customer Service/Customer Focus
• Integrity/Ethics
• Sense of Urgency/Productivity
• Teamwork/Interpersonal Skills
• Work Environment/Safety/Job Knowledge

Position Specific Competencies

• Product Knowledge

The information above is intended to describe the general nature and level of work being performance by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. VNF management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. This is not an employment contract and does not interfere with MN’s Employment At Will Law.