Essential Duties and Responsibilities
Produce Quality & Freshness
- Stock, rotate, and replenish produce displays to ensure consistent freshness and availability (FIFO/rotation standards).
- Responsible for wrapping and packing produce once it has been prepared and/or trimmed.
- Inspect product throughout the day; remove damaged/expired items and maintain clean, safe product conditions.
- Perform trimming, cleaning, and preparation of produce as needed for display (per store standards).
- Monitor temperature and storage conditions in backroom coolers and on the sales floor as applicable.
Receiving & Inventory Handling
- Assist with receiving produce deliveries: verify quantities/quality, report issues, and properly store product.
- Organize backstock and maintain clear labeling and storage practices.
- Support inventory counts, shrink awareness, and proper handling to reduce waste.
Merchandising & Presentation
- Maintain accurate PLU labels
Customer Service
- Greet customers and assist with questions (ripeness, usage, storage, flavor profiles, pairing with Japanese cooking).
- Direct customers to related products or departments as needed.
Cleanliness & Food Safety
- Follow food safety and sanitation procedures (handwashing, glove use, cleaning schedules, cross-contamination prevention).
- Keep work areas, sinks, tools, prep surfaces, and floor areas clean and safe.
- Follow company policies for recalls, allergen awareness (if applicable), and safe disposal of spoiled product.
Teamwork & Store Support
- Communicate stockouts, quality concerns, and equipment issues to the Produce Lead/Manager promptly.
- Maintain a professional, respectful work environment and follow all store policies.
Qualifications
Required
- Ability to work a flexible schedule, including weekends, holidays, and early mornings as needed.
- Ability to follow written and verbal instructions, including safety rules and department procedures.
- Strong attention to detail (freshness, rotation, labeling accuracy, display standards).
- Ability to communicate in English is required.
Preferred
- Produce, grocery, or food handling experience (retail or restaurant).
- Familiarity with Japanese/Asian produce items and basic cooking uses (training provided if not).
- Ability to communicate in Japanese is preferred.
Physical Requirements
- Frequent standing, walking, bending, reaching, and repetitive hand use.
- Ability to lift and carry up to 40 lbs (produce cases) with or without reasonable accommodation.
- Ability to work in cooler/freezer environments for short periods and around wet floors or wash areas.
Work Environment
Fast-paced retail setting with exposure to cold storage areas, produce wash/prep areas, and occasional peak customer traffic. Must follow safety procedures to prevent slips, cuts, and lifting injuries.
Position Type and Reporting
Non-exempt / hourly