Product Analyst

About eShipping

eShipping is a logistics and transportation management company headquartered in Kansas City, MO. We strive to provide best-in-class service to our customers through comprehensive logistics solutions that span domestic and international transportation management, warehousing, distribution, technology, business intelligence, and financial services. At our core, we are a people-development company and operate under a service-oriented mission and set of core values that inspire every business decision and every daily interaction. If you're interested in joining this special team or learning more about our growing company visit https://eshipping.biz/.

Position Summary

The Product Analyst is responsible for collaborating with the Product Owner to support project management, feature/industry investigation, and technical documentation for eShipping’s business initiatives. Any specific training or skill development will be provided as needed during employment. An ideal candidate is constantly curious, creative, and detailed in and outside of the office.

Essential Duties and Responsibilities

Duties include but are not limited to the following:

• Work alongside or facilitate meetings for the Product Owner to gather requirements for Engaged Technologies’ initiatives from business and internal stakeholders
• Conduct investigation or research into industry best practices
• Participate in software release management and validation
• Amend or create documentation as software or business requirements change
• Assist the software support team in validating issues or covering responsibilities
• Assist QA team with devising test scenarios or recreation steps for new features or bugs
• Other duties as assigned

Required Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of the transportation market and transportation technology
• Strong analytical and problem-solving skills; ability to make data-driven decisions
• Excellent verbal and written communication skills with the ability to convey complex concepts to various audiences while effectively managing the communication cycle
• Strong organizational skills and attention to detail; ability to manage multiple projects simultaneously
• Detail-oriented with a focus on delivering high-quality results
• Ability to understand, interpret, and explain complex, abstract issues and respond appropriately
• Able to utilize sound, independent judgment and make responsible decisions and recommendations

Minimum Education and Experience

• 3-5 years of experience in the transportation industry and familiarity with transportation management systems (TMS) is required, as context and pattern recognition will contribute to your success.
• Understanding of software development processes and technologies; ability to work effectively with engineering teams
• Must be comfortable working in Atlassian (JIRA), GitHub, Microsoft 365 suite including Planner, SharePoint, Teams, Power Automate.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

• Physical Demands: While performing the duties of this job, the employee is regularly required to remain in a stationary position for at least 50% of the time. The employee needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The general level of physical activity would be defined as sedentary. The employee is regularly required to operate a computer and other office productivity machinery, such as a calculator, telephone, copy machine, and printer. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include the ability to detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, and assess various activities and surroundings.
• Cognitive/Mental Requirements: While performing the duties of this job, the employee is regularly required to comprehend and use basic language, either written or spoken, to communicate simple and complex information, ideas, and information. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations. The employee must use problem-solving skills to formulate and apply appropriate courses of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying, and dividing or more complex quantitative calculations.
• Work Environment: While performing the duties of this job, the employee is inside a central heat and air-conditioned office building or in their home office environment. The noise level in the work environment is minimal.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee. Duties, responsibilities, and activities may change at any time with or without notice.

eShipping LLC is an equal opportunity employer.