Product Associate

Key Responsibilities

Project & Task Management

• Manage product tasks and tickets from start to finish.
• Give correct status updates, track dependencies, and close tasks on time.
• Work closely with QA, Development, IT, Consulting, and Marketing teams.
  
  

Technical Contribution & Product Understanding

• Understand product architecture, data flow, components, and integrations
• Use your technical understanding to define features, check feasibility, and support engineering discussions.
• Join architecture reviews, impact analysis discussions, and release readiness activities.
• Explain technical concepts in simple language for customers and marketing teams.
  
  

Product Planning & Execution

• Support sprint planning, backlog grooming, and feature prioritisation.
• Coordinate deployments and release activities with engineering and IT.
• Write use cases, acceptance criteria, and feature definitions.
  
  

Documentation & Content Creation

• Prepare clear product documents: feature definitions, help pages, release notes, and knowledge articles.
• Convert technical details into simple, structured content.
• Give inputs to marketing teams for feature briefs, product messaging, and website content.
  
  

Outbound Product Support

• Deliver product demos to customers, partners, and internal teams.
• Prepare demo scripts, flows, and technical explanations when needed.
• Support marketing with product insights for campaigns and webinars.
  
  

Cross-Functional Collaboration

• Work closely with QA, Development, Consulting, and Marketing on features, issues, and releases.
• Help in triaging issues and validating fixes.
• Maintain smooth and clear communication across all teams.
  
  

Required Skills & Proficiencies

• Strong project and task management skills.
• Good understanding of SDLC and Agile processes.
• Technical understanding of system architecture, data flows, APIs, integrations, and product components.
• Ability to define features clearly with flows, impacts, and user scenarios.
• Experience in writing product documentation and content.
• Comfortable giving demos and explaining product functionality.
• Strong coordination and communication skills.
• Ability to analyse issues, find root causes, and work with engineering teams to close them.
  
  

Educational Qualification

UG: B.Tech in CSE, IT, Mechanical, ECE, or EEE

PG: M.Tech or MBA or PGDM

Additional Advantage: Candidates with a Product Management certification or course will have an added advantage.