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Product Manager - CRM

Remote, United States

What Makes Us Stand Out:

With the combined strengths of SingleOps and Landscape Management Network (LMN), we lead the way in all-in-one business management solutions for the green industry. Every day, thousands of professionals in landscaping, tree care, design/build, snow removal, irrigation, and more rely on our tools to transform their business operations. From managing customer records and creating estimates to scheduling crews, processing payments, and gaining insights into real-time profitability—our software does it all. Together, our customers have processed over $4 billion in revenue, driving forward the green industry’s digital evolution.

As a team, we’re on a mission to reshape an age-old industry, and we’re looking for people who thrive on challenging and meaningful work. Our environment is highly collaborative, innovative, and supportive, with a shared commitment to having fun while making an impact. We live by our core values: We Before Me, The Extra 1%, Bias To Act, Unconditional Transparency, Accountable to Outcomes, Forgiveness. If this resonates with you, we’d love to meet you and explore how you can help us build the future of the green industry!

Our culture and growth has been recognized with multiple awards, it’s a great time to join!

Comparably 2024 #23/100 Best (small/ medium sized companies) Leadership Teams
Comparably 2024 #63/75 (small/ medium sized companies) Happiest Employees
#9 Atlanta Business Chronicle's 2024 Best Places to Work (Our second year in a row!)
#6 of Built In’s 2024 Best Places to Work: Top 50 start-ups in Atlanta (Our second year in a row!)
Inc Magazine’s 2023 Best Places to Work
Inc. 5000: #131 of 2024 Southeast Regional America’s Fastest Growing Companies. (Our third year in a row!)
Inc 5000 America's fastest-growing private companies (Our third year in a row!)
Certified Great Place to Work Canada 2024

We’re looking for a Senior Product Manager to lead the vision, strategy, and execution for our newly formed CRM team. You’ll partner closely with engineering and design to build features that help landscapers manage customer relationships more effectively—streamlining communication, tracking pipeline opportunities, and automating key workflows. You’ll own a critical piece of our product, shaping tools that empower our customers to deliver a best-in-class client experience while driving measurable business impact.

You will…

Own the vision and roadmap for CRM features that help landscapers build stronger, lasting relationships with their customers
Drive high-impact execution alongside a dedicated cross-functional team of engineers and a product designer, delivering solutions that meaningfully improve customer communications, pipeline tracking, and overall client experience
Blend customer empathy with business insight, leveraging user research, product data, and market trends to make smart, outcome-driven decisions
Champion collaboration and clarity, ensuring your team has the context and alignment needed to move quickly while building scalable, high-quality solutions
Set the foundation for a newly formed team, shaping best practices and raising the bar for how we deliver exceptional products at SingleOps
Measure success by outcomes, not just outputs – while shipping features is necessary, it’s not sufficient; we look to our product managers to deliver great outcomes for our customers and for our business

Qualifications

Bachelor’s degree, or equivalent practical experience
5-7 years working as a product manager at a SaaS company
Proven track record of delivering hugely impactful features for your customers and your business
Deep-rooted curiosity and user empathy
Excellent communication and storytelling skills

Location: Atlanta, Toronto, Remote (US or Canada)

SingleOps does not sponsor work authorization needs; candidates must have proper work authorization to work for any employer in the United States, without sponsorship from the company.

Reasons why you would love it here!

Join an incredible team culture that’s all about collaboration, support, and having fun while making a real impact every day.
We prioritize your well-being with comprehensive health, dental, and vision plans for you and your family.
401K Matching!
We also offer additional options for HSA (with employer contribution!), FSA, Dependent Care FSA, short-term/long-term disability, life insurance, legal assistance, and much more!
We invest in your growth through conferences, courses, or any tools that help you advance.
Enjoy a great work-life balance with unlimited Paid Time Off, paid company holidays, and a company-wide shutdown from Dec 24 - Jan 1 for a well-deserved holiday break.

SingleOps is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

SingleOps participates in the federal eVerify program.

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