Product Technician – Print & Promotional Services

We are looking for a motivated, dependable, and detail-oriented Product Technician to join our production team. This role is ideal for someone who enjoys hands-on work, thrives in a fast-paced environment, and takes pride in delivering high-quality finished products and customer service.

About Kalos Print Services

Kalos Print Services delivers high-quality custom printing, promotional products, apparel, mailing, graphic design, and branding services. With a client-first mindset and a focus on operational precision, we bring creative projects to life with exceptional execution. Kalos is a subsidiary of Fusion Health, a recognized leader in healthcare software. While independently operated, we benefit from a shared commitment to innovation and excellence.

What You’ll Do

As a Product Technician, you will support daily print production and fulfillment operations while helping ensure quality, efficiency, and customer satisfaction throughout the production process.

Responsibilities include:

• Operate and support digital print production equipment and finishing machinery
• Assist with print setup, file preparation, and production workflows
• Perform binding, laminating, cutting, packaging, mounting, and finishing services
• Conduct quality checks to ensure products meet customer specifications and production standards
• Coordinate order fulfillment, shipping, and delivery preparation
• Support inventory organization and material management
• Maintain organized and clean production and workspace areas
• Communicate proactively with team members regarding production timelines and priorities
• Assist with troubleshooting production issues and helping keep jobs on schedule
• Support customer service interactions and production-related inquiries as needed

What We’re Looking For

• 4+ years of experience in print production, promotional products, manufacturing, fulfillment, or production operations
• Strong attention to detail and commitment to quality
• Ability to manage multiple priorities in a fast-paced production environment
• Comfortable working both independently and collaboratively
• Strong organizational and communication skills
• Reliable, dependable, and proactive mindset
• Demonstrated ability and comfort with learning production software and systems

Preferred Qualifications

• Experience with digital printing, large format printing, bindery, or finishing equipment
• Familiarity with Adobe Creative Suite or pre-press workflows
• Experience with shipping, fulfillment, or inventory coordination
• Exposure to production scheduling or workflow systems
• Prior experience in printing, apparel, promotional products, or related industries

Work Environment & Schedule

This is a full-time, on-site position based in Topeka, Kansas.

Regular operating hours are:
Monday – Friday
8:00 AM – 4:30 PM

Some schedule flexibility may be required based on production demands and customer deadlines. Applicants must be authorized to work in the U.S. without sponsorship

Compensation & Benefits

Pay Range: $42,000-$50,000 per year
Expected Hours: 40 hours per week

Benefits include:

• 401(k) with company match
• Medical, dental, vision, and life insurance
• Paid time off
• Employee assistance program (EAP)
• Business casual work environment
• Collaborative, team-oriented culture

Job Type: Full-time

Pay: $42,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Topeka, KS 66607