Production Assistant

Company Overview
Smallwood is a residential construction company specializing in high-quality decks, porches, windows, and doors. We are committed to delivering exceptional craftsmanship and a seamless customer experience from start to finish. To support our growing operations, we are seeking a highly organized and dependable Production Assistant who will play a key role in coordinating permits, managing customer communications, overseeing job logistics, and handling essential administrative functions that keep projects running efficiently.

Responsibilities

• Prepare and submit permit applications with local jurisdictions.
• Track permit status and ensure all approvals are obtained before project start.
• Maintain communication with customers regarding project timelines, updates, and requirements.
• Coordinate job-site logistics, including utility locates, inspections, and service scheduling.
• Process customer payments and maintain accurate financial records.
• Assist with bookkeeping and administrative reporting.
• Manage warranty requests and follow-up activities.
• Review and work with plat maps, site plans, and permit documentation.
• Relay information between homeowners, project managers, crews, and subcontractors.
• Support production activities for deck and porch projects and assist with replacement window and door projects as needed.
• Maintain organized project records using company software and spreadsheets.

Qualifications

• Experience in construction administration, production coordination, permitting, or a related field preferred.
• Knowledge of permit submission processes and local building requirements.
• Ability to read and interpret plat maps and project documentation.
• Strong customer service and communication skills.
• Proficiency with Microsoft Excel and general computer software.
• Experience using CRM systems is preferred but not required.
• Excellent organizational skills and attention to detail.
• Comfortable handling payments and maintaining accurate records.
• Ability to manage multiple projects and priorities simultaneously.
• Valid driver's license and reliable transportation.
• Willingness to travel locally, including occasional drives of up to 1.5 hours for permit-related tasks.
• Must be able to pass a background check and drug screening.

What We're Looking ForThe ideal candidate is proactive, detail-oriented, and comfortable serving as the communication bridge between customers, field crews, and office staff. Construction industry experience is strongly preferred, and a working knowledge of permits, inspections, and project coordination will set you apart.

If you enjoy helping projects run smoothly and want to be part of a growing construction team, we'd like to hear from you.

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• On-the-job training

Work Location: In person