Production Manager

POSITION DESCRIPTION:
Responsible for leading the daily activities of the Decontamination & Cleaning Department for all applicable product received from the field. Ensures all Decontamination & Cleaning personnel follow department procedures including but not limited to the decontamination, cleaning, receiving, documentation, and timely management of product routing.

REQUIREMENTS AND RESPONSIBILITIES:

❖ Primary responsibility is to ensure that the decontamination processes and procedures are effective and efficiently meet industry cleanliness standards for returned devices from the field. Proper controls and segregation are crucial for all products requiring decontamination and cleaning processing.
❖ Ensures the safety of personnel (through the use of proper PPE) that handle returned product during and after decontamination.
❖ Provides training of new & current personnel that may come into contact with returned product from the field and interact with the decontamination processes.
❖ Oversees all repair (REP), credit, loaner, Trial & Evaluation (T&E), and demo orders are processed; ensures documentation accuracy.
❖ Ensures that the correct Return Authorization paperwork is with each returned product.
❖ Ensures any/all updates are completed for the shipping report; disseminates updates to field personnel and/or Customer Service.
❖ Completes all metrics for month-end processing & receiving statistics as established by the Corporate Director of Manufacturing.
❖ Reviews and updates decontamination, cleaning, and receiving procedures & work instructions.
❖ Identifies and recommends ways or methodologies to streamline processes, reduce costs, and identify areas for improvement that positively impact efficiencies and/or reduce risk to the business, its personnel, and the end user.
❖ Maintains department KanBan systems ensuring available tools and products are readily available for direct reports to correctly perform their job duties.
❖ Personnel duties include hiring, performance management, training, and career development.
❖ Ensures all equipment is properly maintained and calibrated as required.

ADDITIONAL RESPONSIBILITIES:

❖ Works cross-functionally on CAPAs or other projects related to continuous improvement as required.
❖ Creates and maintains an organized work environment.
❖ Works with direct reports on decontamination & cleaning tasks when required.
❖ Proactively maintains product, system, and procedural knowledge.
❖ Aware of and complies with the company Quality Manual and regulations & requirements as they apply to this job type/position.
❖ Completes all planned Quality & Compliance training within the defined deadlines.
❖ Other duties as assigned by the Corporate Director of Manufacturing.

QUALIFICATIONS:

❖ College degree in an applicable field of study preferred
❖ Minimum of 5 years of management/supervisory experience
❖ Minimum of 3 years of experience working with medical devices, specifically endoscopic equipment
❖ In-depth knowledge and understanding of all processes and procedures associated with decontamination & cleaning
❖ CER, CIS, and/or CHL certification preferred
❖ Excellent interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams at all levels
❖ Strong leadership and management skills, with the ability to motivate and inspire a diverse team
❖ Good time management skills, ability to prioritize workloads, and excellent organizational skills are essential
❖ Good attention to detail and accuracy
❖ Intermediate PC skills and familiarity with all MS Office suite products
❖ Experience with and understanding of cross-cultural differences and the ability to work within this environment is crucial for successful employment

PHYSICAL DEMANDS:

❖ Lift/Carry 30 pounds
❖ Bend/Stoop/Kneel 2–4 hours per day
❖ Stand/Sit/Walk 8 hours per day
❖ Push/Pull 50 pounds

WORK ENVIRONMENT:

❖ Potential exposure to infectious disease
❖ Potential exposure to chemicals

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience:

• Sanitation or decontamination : 4 years (Preferred)
• improving processes or workflows : 4 years (Preferred)
• direct management of employees in a manufacturing setting : 4 years (Preferred)
• working with equipment that requires decontamination : 2 years (Preferred)

Work Location: In person