Production Manager

About Us
Orthodent Laboratory (ODL) is a digital orthodontics and dental lab that offers doctors a full range of traditional appliances and digital solutions, providing orthodontists with a pathway to growth and clinical excellence. For more than 40 years, ODL has served orthodontists across the nation by combining exceptional quality with superior customer service. In addition, our commitment to innovation is unparalleled. We are driven by quality and guided by family. Please visit our website to read more about our history.

The Role

We are currently seeking a Production Manager who will be responsible for managing the daily operations and performance of their assigned production unit. This includes implementing and managing performance, development, and culture initiatives and being accountable for managing and utilizing all people and resources to achieve set production metrics. A primary duty of this role will be people leadership and development, including training and engagement of our highly-skilled staff members to deliver superior products. The success of this role will heavily depend on leadership skills and the ability to empower and engage team members. This is a full-time position at our Buffalo corporate headquarters on Chandler Street in Buffalo.

What You’ll Do

Primary Duties:

• Lead a team to ensure efficient production and delivery of orthodontic products while maintaining high-quality standards.
• Oversee your team, ensuring resources, staffing, and schedules align with production needs.
• Utilize data to drive decisions and improve production results.
• Lead team meetings and participate in next level meetings and problem solving with your peer group.
• Manage personnel decisions: hiring, quarterly conversations, disciplinary action, succession planning.
• Coordinate across departments as needed to ensure smooth operations.
• Focus on people leadership and development, including training, mentoring, and staff engagement.
• Implement Lean Manufacturing principles to eliminate waste, streamline processes, and maintain consistent hourly production output.
• Ensure the on-time delivery of production orders.
• Troubleshoot and resolve production issues to minimize downtime and delays.
• Collaborate with cross-functional teams to enhance technology, processes, and outcomes.
• Promote a positive, respectful work environment that fosters open communication and teamwork.

Accountabilities:

• Departmental production metrics (output, quality, OEE, safety record).
• Continuous improvement initiatives and process optimization.
• Team culture, performance management, and retention within your team(s).
• Resource management for your assigned department(s).

What We’ll Love About You

• Previous experience in a leadership role in a manufacturing environment.
• Bachelor’s degree (preferred) – Technical or Operational in nature.
• Demonstrated previous experience in change implementation/management.
• Previous experience managing critical equipment (uptime, OEE, PM processes)
• Team oriented, high attention to detail and good communication skills to work closely inter-departmentally and within an assigned team.
• Demonstrated experience working collaboratively and effectively with organizational leadership.
• Strong verbal and written communication skills and the ability to work effectively in a fast-paced, dynamic organization.
• Ability to comfortably provide feedback (both positive and constructive) to team members.
• Lean Manufacturing experience a plus

What You’ll Love About Us

• Up to 3 weeks’ Paid Time Off
• 9 Paid Holidays
• Performance Based Bonuses
• 401k with company match
• Company Paid Life Insurance
• Health Benefits such as medical, vision and dental.
• Beautiful, clean and new working environment
• Company events