Production Support Representative

Production, Admin Support

Pro Materials Direct – Smyrna, GA
Part-Time | On-site

Job Summary

Pro Materials Direct is seeking a dependable and detail-oriented Production Support Specialist to support our Operations team. This role plays a key part in keeping our daily operations running smoothly by assisting with order entry, fulfillment coordination, billing, and customer support.

If you are organized, proactive, and enjoy working in a team-driven environment, we encourage you to apply.

Responsibilities

• Enter and manage customer orders and job details with a high level of accuracy
• Assist with billing, invoicing, and job verification
• Coordinate fulfillment schedules, shipments, and installation timelines
• Provide professional support to customers and dealers via phone and email
• Collaborate with Sales, Operations, and Logistics teams to ensure smooth execution
• Maintain organized records and update internal systems

Qualifications

• 2+ years of administrative, operations, or customer service experience
• Strong attention to detail and organizational skills
• Excellent communication skills (written and verbal)
• Ability to multitask and manage priorities effectively
• Proficiency in Microsoft Office (Excel, Outlook)
• Team player with a positive, can-do attitude

Schedule

• Monday to Friday
• Part-time, on-site in Smyrna, GA

Why Join Us?

• Established company in the home improvement and energy efficiency industry
• Collaborative, team-oriented environment
• Opportunity for growth within operations and business development

Work Location

Smyrna, GA (In-person)

Pay: $20.00 - $22.00 per hour

Work Location: In person