Program Analyst

DCHBX Social Justice Values Statement

We believe in social justice and the power of diversity, equity, and inclusion, and are committed to fighting longstanding discrimination, racial injustice, and systemic racism to contribute to a more just and equitable future for our workforce, our customers, and our partners.

Introduction

This position is in the District of Columbia Health Benefit Exchange Authority (DCHBX). The mission of the Health Benefit Exchange Authority is to implement a health care exchange program in the District of Columbia in accordance with the Patient Protection and Affordable Care Act (PPACA) of 2010 and the District of Columbia Health Benefit Exchange Authority Establishment Act of 2011, thereby ensuring access to quality and affordable health care to all District of Columbia residents.

The position general duties and responsibilities required of a position with primary responsibility for analyzing and advising management on current and proposed operating programs to evaluate their actual or potential effectiveness in achieving objectives. The work requires: (1) expert knowledge of the substantive nature of agency/departmental programs and activities, mission, functions, policies, objectives, and management principles and processes; and (2) expert knowledge of analytical and evaluative methods and techniques for assessing agency/departmental development or execution and improving organizational and program effectiveness and efficiency.

MAJOR DUTIES

Identifies and researches eligibility issues and works with the Program Manager to develop and implement work plans to address the issues. Based upon the assessments made, identifies actual or potential problem areas, accomplishments, trends, and/or areas of significant concern.

Views, acknowledges, and identifies potential eligibility impacts to other business operations and systems based on understanding of HBX operations and data requirements, as well as the insurer operations and business requirements.

Determines, through comprehensive assessment, effective utilization of resources at the program level; identifies program strengths and deficiencies; and recommends changes or corrective action relative to program design, policies, procedures, and operations.

Prepares and reviews a variety of sensitive and complex reports, such as analytical reports, research work plans, and memoranda setting forth facts and findings.

Performs other related duties as assigned.

Qualifications and Education

Specialized Experience – Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and this is typically in or related to the work of the position to be filled. To be creditable, at least one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.

Other Significant Facts

Position Destination: This position has been deemed Security Sensitive under the guidelines of the DC Personnel Manual. Incumbents of this position are subject to enhanced suitability screening pursuant to Chapter 4 of the DC personnel regulations. Accordingly, incumbents must successfully pass a criminal background and consumer credit check as a condition of employment and will be subject to periodic criminal background checks for the duration of their tenure.

EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.