Program Assistant

Overview
We are seeking a proactive and organized Program Assistant to join our dynamic team. In this vital role, you will be the backbone of our program operations, providing essential administrative support to ensure smooth and efficient program delivery. Your energetic approach and attention to detail will help foster a positive environment for staff, clients and community partners.

Responsibilities

• Manage office of Program Manager. Greeting clients and visitors and directing inquiries with professionalism and warmth
• Handle calls and routing messages accurately and promptly
• Maintain organized filing systems, both physical and digital, ensuring easy access to documents and records
• Assist with calendar management and scheduling for program events, meetings, and appointments
• Perform data entry tasks with high accuracy using computer skills across Microsoft Office and Google Workspace platforms

Qualifications

• Proven office management or administrative experience in a fast-paced environment
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools
• Excellent organizational skills with the ability to prioritize tasks effectively
• Bilingual abilities are a plus to assist diverse community members
• Exceptional phone etiquette and customer service skills with experience managing multi-line phone systems
• Clerical experience including filing, proofreading, data entry, and calendar management
• Personal assistant or office support experience is advantageous but not required
• Demonstrated ability to handle multiple responsibilities efficiently while maintaining attention to detail

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

People with a criminal record are encouraged to apply

Work Location: In person