Program Assistant, Human Resources (part time)

Description:

CESA 6 is hiring a part-time Human Resources Program Assistant, join our team! This position is hourly, non-benefited working approximately 20 hours per week. Located in Oshkosh, WI.

The Program Assistant for Human Resources, directly reports to the Chief People Officer, and will be responsible for providing high quality support to the Human Resources and Payroll team and clients. The Program Assistant will serve as a conduit between team members related to communication, materials, invoicing, and training/workshop details.

ESSENTIAL FUNCTIONS:

• Use technology and software to support assigned projects efficiently (including Google Drive, Microsoft Programs, MQR, HubSpot, PandaDoc, etc.).
• Work as a team and collaborate effectively with other Program Assistants and Support Staff to meet the needs of the Agency.
• Engage with clients and contractees in a positive manner that represents, self, team and Agency.
• Coordinate the use and delivery of social media and advertising platforms.
• Solicit content and create and/or coordinate the creation of social media postings including advertisements, and thought leadership.
• Coordinate with multiple CESA 6 departments to support the planning, implementation and delivery of district contracts, workshops, meetings and conferences. (Such as Communications Dept., Technology Dept.,)
• Review and update content for Human Resources and Payroll webpages in collaboration with the Communications Dept.
• Assist in processing human resources and payroll paperwork such as new hire forms and timesheets
• Carry out details for workshops, meetings and conferences, including:
  • If applicable, communicating and contracting with outside and/or speakers and consultants.
  • Securing an onsite conference room or outside vendor space
  • Creating / updating advertisement tools; coordinate advertising schedules
  • Creating registration platforms; supporting and assisting customer registrations
  • If applicable, coordinating the order and delivery of resources, materials, and supplies for workshops, meetings, and conferences
  • Conference, workshop, and meeting room set ups and takedowns.
  • Navigate and trouble-shoot technology equipment and presentation platforms as needed.
• Coordinate meetings and workshops throughout the state including arranging and coordinating hotel and venue reservations and catering.
• Create service deals and contracts using current Agency tools; follow up with and assist customers/clients through service contracting process as well as support service contract if needed (ordering materials for clients to use for services, etc.).
• Process and track project invoicing and payments using current Agency tools (event invoicing and payments, service contracts invoicing and payments, products invoicing, delivery, and payments).
• Support the needs of clients and potential clients as per their inquiry
• Support clients who have purchased Human Resources Center products through ordering process, billing process, product access, and implementation.
• Order supplies, professional materials and professional resources for Human Resources Center staff and customers as directed and/or needed.
• Create, prepare and proof content documents and materials.
• Compose and type routine correspondences; prepare outgoing mail and correspondence, including e-mails.
• Create, compile, and distribute updates to team members regarding feedback from customers.
• Track client / service contract and event invoicing and payment
• Be nimble and conscientious, in order to meet timelines.
• Assist others as needed.
• Perform other duties as assigned.

Requirements:

POSITION QUALIFICATIONS:

Experience, Education and/or Licensure:

• Administrative assistant within an office environment experience
• Associates degree in a business or communications related field preferred

Required Skills and Abilities:

• Model the core values of the agency.
• Advanced computer skills, including email, word processing and virtual meeting scheduling, coordination, and support.
• Working knowledge of Microsoft Office programs and Google platform applications.
• Ability to work independently as well as collaborate with diverse work teams.
• Process-oriented, communicate effectively and timely, verbally and in writing, to a diverse audience.
• Plan, organize and prioritize work.
• Remain flexible in order to adapt to changes in the work environment.
• Excellent time-management with ability to manage schedules and meet deadlines.
• Conflict resolution and problem-solving skills.
• Work accurately with close attention to detail.
• Exhibit a high degree of confidentiality of sensitive information and process and handle confidential information with discretion.
• Work effectively, professionally and tactfully with internal agency staff and external clients.
• Ability to set and meet high standards of customer service (internal and external).
• Excellent interpersonal skills to facilitate interaction with the workforce.
• Exhibit a professional, businesslike appearance and demeanor.
• Professionally represent the agency and public, private and parochial school districts in interactions with staff, customers and community.
• Facilitate an overall work environment of mutual respect and collaboration.

WORK ENVIRONMENT / PHYSICAL DEMANDS:

Work Environment:

• Ability to work in a professional and flexible office environment, with or without visual and audible distractions.
• Ability to work in a fast-paced environment.

Physical Demands:

• While performing the duties of this position, the employee is occasionally required to stand, walk, sit, use hands to finger, handle or feel, and reach with hands and arms.
• The employee is regularly required to communicate effectively, in person, via phone and in writing.
• The employee may lift or move office products and supplies, up to 25 pounds.

Contact:

Rochelle Blindauer

rblindauer@cesa6.org

See CESA 6 Values here

In compliance with the Americans with Disabilities Act, CESA 6 will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and current employees to discuss potential accommodations with the employer.

CESA 6 is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. We expect every member of our team do their part to maintain an environment where everyone has the opportunity to feel included, feels respected and receives the dignity they deserve.

Decisions related to hiring, compensating, training, and evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We take responsibility for always striving to create an inclusive environment as a Gallup best places to work employer that makes every employee and candidate feel welcome.