Program Assistant, STEM and Business

Description

We seek applicants for a full-time position that provides administrative support for the daily operations of the STEM and Business Division, with an emphasis on supporting faculty and staff.

General responsibilities include, but are not limited to:
Provide general administrative support to Division personnel, including calendaring for the Dean and Associate Dean
Provide telephone and in-person reception, giving general information and referring as appropriate
Serve as the first point of contact for students with program-related information, answering questions regarding course offerings and scheduling
Assist the supervisor in tracking faculty leave and substitute teaching coverage
Coordinate student course evaluations for each session, including preparation, distribution, storage, and reporting
Collaborate with student organizations, facility scheduling, and external vendors to plan and facilitate internal and outreach opportunities that complement academic programs
Assist with the acquisition and preparation of materials for instruction each semester
Utilize Business Intelligence and PeopleSoft systems to generate various reports and lists for the Division, including enrollment reports, class rosters, etc.
Collect and archive final grades in a timely manner and maintain efficient electronic and physical filing systems

Requirements

Associate degree or appropriate experience/education.
Keyboarding competency.
Proficiency with Microsoft Office applications, such as Word, Excel, Outlook, and SharePoint/Microsoft Teams.
Excellent written, verbal, and interpersonal communication skills.
Ability to work inclusively within a diverse campus community with students, staff, and the public.
Strong organizational, time management and multitasking skills; attention to detail; proofreading skills; and ability to problem-solve, work independently, and function professionally under pressure.

Desired Qualifications

Work experience in a professional office or academic environment.
Strong customer service background.
Experience maintaining webpages.
Experience with PeopleSoft applications.
Ability to take initiative.

Applications submitted by June 15, 2026, will receive priority consideration, with review of applications continuing as needed.

THIS POSITION IS BASED IN CENTRAL ILLINOIS AND ABILITY TO BE PRESENT ON-CAMPUS/IN-PERSON IS REQUIRED.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Heartland Community College is an equal opportunity institution.

HCC values equity, diversity and inclusion. We create a collegial and welcoming culture by taking collective responsibility in the creation, protection, and enhancement of an equitable, diverse, and inclusive campus community.