Now more than ever, you can help build a strong and inclusive economy by being part of a team that is expanding small business opportunities in Maine.
If you are:
A professional with strong administrative skills, creativity, and attention to detail…
Keen in time management with excellent organizational skills…
A mindful communicator with great customer service skills…
Passionate about work that advances entrepreneurship and both environmental and economic sustainability in Maine…
Then CEI is the place to put your talents and passions to work.
Who we are:
Headquartered in Maine, CEI is a community development finance institution that is a national leader in rural economic and business development. CEI's mission is to build a just, vibrant, and climate-resilient future for people and communities in Maine and rural communities. We do this by integrating finance, business expertise, and policy solutions in ways that make the economy work more equitably.
Over 70 percent of our financing and advice go to businesses expanding opportunities for low-income communities, communities of color, and others who our economy has left behind. Learn more about working at CEI here
What we believe:
Stewardship: As careful, responsible managers of the resources entrusted to us, we recognize that our decisions and actions have near – and long-term impacts for people and the planet
Equity: We work to ensure that all people, especially those facing individual or system barriers to opportunity, can secure a livelihood that enables them to build assets and share prosperity.
Diversity: We engage diverse staff, board members, and partners who bring lived experience, community connections, and know-how to the problems we aim to solve.
Innovation: We foster creativity and entrepreneurial spirit at CEI, through our networks, and in the communities we serve.
Collaboration: We share knowledge, practices, and resources, and partner with people and organizations to deepen our mission impact.
Who we are seeking:
As the Business Development Services (BDS) Program Coordinator, you will provide high level, professional administrative support for Programs at CEI including Business Development Services, the CEI Women’s Business Center (“WBC”), Child Care, Sustainable Agriculture and Food Systems, and Business Sustainability teams, with a focus on internal and external customer service, event planning, marketing, resource management.
You have experience working on multiple projects and teams while keeping up with your daily tasks.
You possess high attention to detail and accuracy, especially in writing and proof reading.
You have experience working with a Client Relationship Management System (e.g. Salesforce).
You are curious, motivated, and a self-starter, and once trained, able to complete tasks with minimal supervision.
You are proficient in the use of Microsoft Excel, and Microsoft Office Suite in general, and creative tools like Canva or Adobe to create material.
You bring valuable organizational skills that allow you to manage your time, prioritize, and meet competing deadlines.
You are a great communicator and enjoy connecting with customers to help them with questions and troubleshooting.
Some of your key responsibilities in this role will be:
Advising Intake: manage and triage requests via email and phone, gather client information, and assign to advisors or appropriate referrals.
Marketing and Outreach: Promote events and recorded content on public calendars, draft social media posts, and create flyers using approved templates via Canva.
Workshop Logistics: Create and manage EventSpark listings, coordinate facilitator schedules and provide on-site or Zoom hosting as the CEI representative. This includes ordering food, managing vendors, and organizing volunteers for in-person events. Assist with major events including the Ag Trade Show and Women Mean Business Summit including volunteer support, vendor coordination, and set up. Organize and manage the library of recorded workshops.
Data and Systems: Manage Salesforce data entry and error correction, assist business advisors in gathering client attribution and other duties as a assigned Financial Administration: Assists with the management of contracts with consultants and facilitators by processing contractor and vendor invoices and payments.
Program Staff Support: Provide administrative assistance to the CEI Business Legacy Lab initiative and other duties as assigned. Provide staff support for basic questions and tasks; record meeting minutes for BDS meetings.
Maine Women’s Business List Directory: handle listing requests and modifications, create social media posts and newsletter content, maintain directory website.
Client Resources: Collaborate with business advisors and Marketing team to develop branded templates for client-facing materials. Manage our annual client outreach survey. Help refine and improve a list of professional referrals for small businesses, including accountants, lawyers, graphic designers, insurance agents, etc. in all our State’s region.
Preferred candidates will have:
High School equivalent and at least two years of relevant experience, or associate degree with business, marketing or related field.
Experience with customer service and CRM system is a plus.
Experience performing administrative duties with sharp organizational and time management skills.
Experience and knowledge with event planning and logistics.
Proficiency with Microsoft Office suite, and Canva.
Excellent verbal and written communication, understanding of different communication channels and literacy levels.
Ability to adapt and embrace change.
Other details:
This is a full-time non-exempt position, with excellent benefits and generous time off. The posting range is $26 -$28 hourly. We work in a hybrid model, two days in the office, and three days at home. This position is based at our headquarters in Brunswick, ME.
CEI’s compensation philosophy is to attract, motivate, and retain high-performing employees who are committed to the mission, values, and business success of CEI. While maintaining fiscal responsibility, we pay our employees fairly and consistently relative to the market, reward the achievement of individual, team, and organizational goals; and provide an environment for people to engage in impactful, mission-driven work. The pay range posted for this role indicates the minimum and maximum we would offer for a qualified candidate, dependent on experience and qualifications.
Coastal Enterprises, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Preferred candidates will have:
High School equivalent and at least two years of relevant experience, or associate degree with business, marketing or related field.
Experience with customer service and CRM system is a plus.
Experience performing administrative duties with sharp organizational and time management skills.
Experience and knowledge with event planning and logistics.
Proficiency with Microsoft Office suite, and Canva.
Excellent verbal and written communication, understanding of different communication channels and literacy levels.
Ability to adapt and embrace change.
