Program Coordinator (Victim Advocate-UV) - Bilingual Chinese Preferred

Job Summary
Under the direct supervision of the Program Manager, the Program Coordinator is responsible for assisting with the implementation of the Crime Victim Support (UV) Program. The purpose of this program is to increase access to culturally appropriate victim services for unserved/underserved victims/survivors of crime. This position will serve as an advocate for crime victims and also an outreach specialist for the program.

Essential Functions

1. Direct Services to Victims/Survivors

· Coordinate individual counseling services for victims/survivors. Ensure the service providers are individuals able to offer counseling services per California Law.

· Document and track all referrals made. Provide assistance with appointment scheduling for victims/survivors when needed.

· Assist victims with applying for compensation benefits through the California Victim Compensation Board. Activities may include:

- Advising of the availability of such benefits

- Assisting with application forms and understanding procedures

- Obtaining necessary documentation to support the claims

- Monitoring claim status

2. Outreach and Education

· Conduct and coordinate outreach and education opportunities to inform victims/survivors of their rights and services they can access.

· Prepare, publish and distribute informational materials.

· Conduct workshops and webinars.

3. Criminal Justice Support and Advocacy

· Provide advocacy when necessary to intervene on behalf of the victims/survivors with criminal justice agencies such as office of district attorney, law enforcement, prosecution, courts, and probation) and provide assistance with the following:

· Accompaniment to criminal justice offices and court.

· Transportation to criminal justice offices and court.

· Assist victims/survivors in obtaining childcare to enable court attendance.

· Assist with victim impact statements.

4. Administrative Duties

· Attend meetings to review the program including progress tracking, case discussion and sharing and performance evaluation.

· Assist with agenda preparation and minutes taking.

· Prepare verbal and written reports to the supervisor.

· Retain all documentation related to the program.

5. Other Duties

• Perform other duties as assigned.

Organization Expectation

• Adhere to all HCHC’s Policies and Procedures.
• Conduct self in a manner that represents HCHC’s core values at all times.
• Maintain a positive, respectful and professional attitude with all work-related contacts.
• Meet productivity standards.
• Able to work independently and also in a team manner.
• Attend staff meetings and complete all assigned trainings.

Education/License/Certification

• High School Diploma or equivalent.
• Bachelor’s Degree preferred, not required.

Skills and Specifications

• Fluent in Bilingual English and Cantonese/Mandarin/Vietnamese preferred.
• Experience in direct service and/or outreach and education.
• Effective in communication.
• Proficient with Microsoft Office and Google’s G Suite.
• Experience in graphics highly desirable
• Available to work during weekends and evenings occasionally

Physical Requirement

• Must be able to complete all physical requirements of the job with or without a reasonable accommodation.
• Must be able to remain in a stationary position 50% of the time.
• May need to move boxes weighing up to 25 pounds across the office for various needs occasionally.
• May need to work in outdoor weather conditions occasionally.

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person