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Program Director – IRTS Program

Program Director – (IRTS)

Gateway Health Services is seeking an experienced and motivated Program Director to support operations within our Intensive Residential Treatment Services (IRTS) program. This leadership position plays a key role in maintaining a safe, structured, recovery-oriented treatment environment while supporting staff, ensuring regulatory compliance, and overseeing day-to-day program operations.
The Program Director works closely with the Clinical Director, nursing staff, prescribers, and interdisciplinary team members to support high-quality mental health services for adults experiencing serious and persistent mental illness and co-occurring challenges.
Benefits & Perks
  • Competitive Compensation
  • Health, Dental, and Vision Insurance
  • Paid Time Off
  • Flexible Scheduling Options
  • Supportive and Collaborative Team Environment
  • Career Advancement Opportunities
Key Responsibilities
Leadership & Program Operations
  • Support daily clinical and operational functions of the IRTS program
  • Help maintain a safe, therapeutic, trauma-informed, and recovery-oriented residential environment
  • Provide leadership and support during team meetings, care coordination, and daily operations
  • Assist with staffing coordination, scheduling, and program coverage needs
  • Support crisis response and emergency procedures when necessary
Clinical Oversight & Documentation
  • Provide clinical guidance, coaching, and support to staff
  • Monitor clinical documentation for quality, timeliness, and compliance
  • Support implementation of individualized treatment plans and therapeutic interventions
  • Promote integrated and person-centered mental health treatment practices
  • Support coordination of medication management and health service processes with nursing staff and prescribers
Staff Supervision & Development
  • Supervise and support interdisciplinary team members, trainees, and interns as applicable
  • Participate in recruitment, interviewing, onboarding, and staff retention efforts
  • Conduct staff coaching, feedback, and performance evaluations
  • Ensure staff complete required trainings and competency requirements
Compliance & Quality Assurance
  • Ensure compliance with Minnesota Statutes 245I and applicable state and federal regulations
  • Support licensing reviews, audits, corrective action plans, and quality improvement initiatives
  • Monitor safety procedures, risk management practices, and program policies
  • Assist in maintaining documentation and operational standards consistent with DHS expectations
Admissions & Collaboration
  • Participate in referral review, intake, and admissions processes
  • Coordinate care with hospitals, case managers, pharmacies, prescribers, and community providers
  • Build collaborative relationships with external partners and stakeholders
  • Facilitate communication across clinical and administrative teams to support continuity of care
Qualifications
  • Master’s degree in social work, psychology, counseling, or related behavioral health field required
  • Licensure preferred (LICSW, LPCC, LMFT, or LP)
  • Experience in mental health, residential treatment, or behavioral health settings required
  • Leadership or supervisory experience strongly preferred
  • Knowledge of Minnesota Statutes 245I, IRTS, or licensed residential services preferred
  • Strong organizational, communication, leadership, and problem-solving skills
  • Ability to work effectively in a fast-paced, high-acuity treatment environment
Gateway Health Services is committed to creating a supportive, inclusive, and recovery-focused environment for both clients and staff. We welcome dedicated professionals who are passionate about behavioral health leadership and quality care.

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