PROGRAM DIRECTOR - PIRM

Career Opportunities with Neighborhood House Association

About NHA:
The Neighborhood House Association is a non-profit organization. Head Start positions are funded in whole or in part by money provided through the State and Federal Government. Additionally, some Social Service Program positions may be funded in whole or in part through grant funds. Because positions and salaries may be funded through grants, and State and Federal funds ongoing employment will be contingent upon the continued receipt of these funds.

Our EEO Policy:
Neighborhood House Association is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement.

Benefits:
Eligible employees receive the following benefits:

• 15 Holidays Days
• 401(K) Retirement 6% Match
• Paid Vacation and Sick Leave
• Tuition Reimbursement up $2,500
• 2 Personal Days
• Group Medical, Dental and Vision Insurance Agency-Paid Life Insurance and Long-Term Disability Insurance
• Live Well Program
• 4 Paid Days Annual Bereavement (Note Total of 5 days of bereavement leave per loss)
• Health and Dependent Care Flexible Spending Account (FSAs)
• Voluntary Benefits: Life and AD&D Accident, Short-Term Disability, and Critical Illness Insurance
• Free Employee Assistance Program (EAP)

**Medical and dental benefits are provided to regular employees who work a minimum of 30 hours per week.**

POSITION PURPOSE:
Under direction and policy guidelines from the Supervising Director, and the General Manager of Programs and Clinics as needed, and related funding agencies, plans, organizes, directs and integrates Neighborhood House Association’s (NHA) Faith Based Wellness and Mental Health In-Reach Ministry, i.e., Project In-Reach Ministry; provides expert assistance and information to executive management and others regarding mental health and substance use-related matters; and performs related work as required.

EXAMPLES OF ESSENTIAL DUTIES:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

Responsible for the development and maintenance of a faith-based outreach and engagement program for incarcerated individuals age 18+ who live with a serious mental illness/co-occurring disorder as they prepare to exit the detention facility, including providing case management, outreaching and organizing the necessary community resources in order to support client’s transition out of the correctional facility, and individual counseling;

Ensure that specificities of faith-based component in contract can be met at all times including developing partnerships with churches and faith-based organizations and developing subcontracts as needed to meet program goals;

Perform subcontractor monitoring including documentation on a monthly basis;

Provide clinical oversight and guidance while adhering to the highest ethical standards;

Integrate faith-based subcontractors with team processes and procedures;

Respond to all inquiries in a timely manner;

Ensure that individuals connect and engage with the appropriate resources in the community; plans, organizes, controls, monitors, integrates and evaluates the work of NHA’s PIRM components;

Lead the field-based services that integrate mental health, substance use and recovery services, case management, individual counseling, and crisis intervention for TAY and adults in correctional facilities;

Conduct an assessment for substance use issues and/or potential mental health issues, domestic/community violence, physical/sexual/emotional abuse, and physical health needs;

Consultation and care coordination with integrated primary care, mental health and substance use treatment, correctional staff, and other community resources;

Supervise documentation, accuracy in program records, and quality improvement of all case files, including all program staff; review and discuss client cases with staff, provide support and direction regarding clients to staff in the areas of case management, outreach, as well as client and community engagement;

Enforce all Program Safety Policies and Procedures and ensure that clients, staff and program facility are safe at all times;

Maintain a good rapport, respect and communication with law enforcement or court officials, agency visitors, clients, staff, and community service agencies;

With staff and, at times, other NHA management staff, develop, implement and monitor long-term plans, goals and objectives focused on achieving NHA’s mission, program and funding agencies’ priorities;

Direct the development of and monitor performance against the annual program budget;

Manage and direct the development, implementation and evaluation of plans, policies, systems and procedures to achieve program goals, objectives and work standards;

Plan, organize, direct and evaluate the performance of staff;

Select and hire staff in accordance with NHA’s human resources rules and regulations;

Establish performance requirements and personal development targets; regularly monitor performance and provide coaching and guidance for performance improvement and development;

Take disciplinary action, up to and including termination, to address performance deficiencies, in accordance with NHA’s human resources rules and regulations and upper management’s guidance;

Provide and/or coordinate staff training and ensure that staff engages in other learning and development opportunities;

Develop, maintain, review and, as required, improve program policies, processes and/or procedures;

Assemble necessary resources to solve a broad range of programmatic and service delivery problems for the program;

Evaluate the PIRM Program to determine if the quality of services meet goals and objectives;

Monitor quality of care, caseload of staff, and number of clients and types of services delivered;

Make recommendations pertaining to changes to the design of the program;

Direct & coordinate subcontractor and vendor responsibilities; determine program’s subcontractor needs;

Monitor and evaluate subcontractor performance and compliance with the scope of work;

Manage consistently with the Philosophy, Mission, Goals and Values of the Neighborhood House Association;

Perform other administrative functions related to program management;

Initiate purchasing requests for supplies, repairs, etc.;

Prepare monthly and quarterly program reports;

Participate in County and Community committees and meetings on a regular basis;

Complete groups-such as PAG, Faith based, medical service groups;

Create Client incentive packages and monitor all flex fund and client activities spending

Assist in enhancing the two-year extension;

Supervise BA and MA level Social Workers; Supervise RN and/or LVN

Supervise additional staff added to the program due to the enhancement services;

All other related duties as assigned by the Supervising Director or the General Manager of Programs and Clinics.

DESIRED MINIMUM QUALIFICATIONS:
Knowledge of:
Principles and practices of management and supervision, including clinical supervision;

Human resources policies and procedures;

Principles and practices of program administration, including budgeting, fiscal management and the maintenance of appropriate records;

Therapeutic modalities, including theories, principles and techniques of group and individual counseling;

Organization and procedures of correctional facilities and the use of multi-disciplinary treatment teams;

Symptoms and behavior patterns of incarcerated participants;

Social, psychological and physical factors of mental, emotional, and substance use disorders;

Types of illicit drugs and behavior patterns associated with them;

Addictive behavior treatment methods;

Community resources;

Cultural and socio-economic issues relevant to providing appropriate mental health services to special population groups;

Motivational interviewing.

Ability to:
Plan, direct and integrate case management services with community engagement;

Maintain clinical licensure at all times;

Exercise sound, expert independent judgment within general policy guidelines;

Operate a computer using word processing, spreadsheet and database software applications and operate other standard office equipment;

Work with the incarcerated population and correctional staff;

Understand, interpret, explain and apply local, state and federal law and regulations governing mental health programs and correctional facilities;

Analyze complex mental health program issues and problems, evaluate alternative solutions and develop sound conclusions, recommendations and courses of action;

Communicate clearly and concisely, both orally and in writing;

Exercise tact, objectivity, sensitivity, strategy and judgment in dealing with a variety of clients in a variety of situations;

Communicate effectively with people of various educational, socio-economic, and cultural backgrounds;

Establish and maintain effective working relationships with funding source representatives, other NHA management, representatives of community organizations and other staff;

Gather and analyze data and develop clear, concise and comprehensive technical reports, studies, correspondence and other written materials.

Experience and Training:
A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from a Master’s or Doctorate Degree program from an accredited university in the field of social work, behavioral sciences, psychology or a related field, and four years of progressively responsible experience in a mental health setting, including two (2) years at a managerial level supervising counselors or case managers; or an equivalent combination of training and experience. Experience with motivational interviewing. Experience working with corrections and/or incarcerated adults in alcohol or other substance use treatment setting is required.

LICENSES, CERTIFICATES & SPECIAL REQUIREMENTS:
A valid LCSW, LMFT, LPCC or licensed PhD issued by the state of California is required. Licensed mandatory; Good driving record; CPR/First Aid Certified. Must obtain and maintain a valid Criminal Background and Sheriff’s Department Clearance within the first 6 months of hire, Negative TB test results provided before hire. TB must be maintained every four (4) years. CPR/First Aid training required at hire and must be maintained every two (2) years.

PHYSICAL AND MENTAL DEMANDS:
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Please note that this position is primarily field-based. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a field-based program; employee will provide services in correctional facilities, at community or social settings, or in clients’ homes when appropriate.

Physical Demands:
While performing the duties of this job, the employee is regularly required to sit or stand for long periods; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift or move up to 30 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position also requires transporting clients and going into the field for client and detention visits.

Mental Demands:
While performing the duties of this job, employees are regularly required to use excellent written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; observe and interpret complex situations; learn and apply new information or skills; perform work on multiple, concurrent tasks; work with constant interruptions and interact with NHA management, staff, clients, clients’ family members, funding agency representatives and others encountered in the course of work. The employee may have contact with verbally abusive and physically violent participants.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works in a field-based setting. Employee provides services in correctional facilities, at community or social settings, or in clients’ homes when appropriate.