Program Manager

Full Time Program Manager

Crawford County Library District

All Branches (Bourbon, Cuba, Steelville)

Position Summary: The Program Manager plays an important role in shaping the future of our library district. This position requires innovation and engagement to help us move forward with our mission of being a customer-centered public library providing vital services to the people of Crawford County, Missouri. The Program Manager provides professional library services through the development and delivery of engaging programs for all groups in the community and performs related duties as assigned. The Program Manager is under the direct supervision of the Library Director.

Hours/Schedule: This position is full-time. On routine weeks, this position will require one working day at each library branch (Cuba, Bourbon, and Steelville) as well as two flexible planning and/or program days.

Position Duties and Responsibilities:

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by employees in this classification, only a representative summary of the primary duties and responsibilities.

· Adheres to, supports, and implements Crawford County Library District overall core values and board policies and procedures.

· Plans programs, presentations, and participatory experiences for all ages to encourage reading and stimulate use of the library and submits proposals to the Director for approval. This includes Summer Reading programming. Children’s storytimes should be presented in accordance with early literacy standards.

· Selects and requests supplies for library programs.

· Creates promotional material (flyers, social media posts, newspaper blurbs, etc.) for programming.

· Advertises, executes and/or facilitates programming and works with other staff to coordinate branch activities and programs.

· Evaluates library programs and services to ensure continuous improvement.

· Identifies needs and provides recommendations to the Library Director.

· Prepares narrative and statistical reports as assigned.

· Maintains records of program attendance.

· Takes photos of programs.

· Attends meetings as scheduled by the Library Director.

· Maintains communication with the local community and conducts public outreach programs to increase public awareness and support of library programs and services.

· Interacts extensively in person, over the telephone, e-mail, and texting, with patrons, branch and main staff, outside agencies, vendors and other libraries.

· Ensures library program invoices and time sheets are completed and delivered to the Library Director in a timely fashion.

· Submits a monthly programming report to the Director.

· Performs, as needed, all responsibilities of the circulation desk.

· Keeps up to date with changes to the system.

· Maintains confidentiality of patron records and sensitive information.

· Interprets library policies to staff and patrons.

· Attends training workshops and other continuing education opportunities that relate to job duties.

· Must be able to work some evening and weekend hours.

· Performs additional duties and assignments, as requested.

Special Working Conditions: Duties require extended periods of standing, walking, sitting and talking or hearing. Duties require occasional periods of climbing or balancing, pushing/pulling items, lifting/carrying items, keyboarding, reaching with hands and arms, stooping, kneeling, crouching or crawling. Weights up to 50 pounds are encountered. Vision requirements include close vision, distant vision, color vision, peripheral vision, depth perception and the ability of adjust focus. Hazards are considered minor and controllable, but may include exposure to human error and angry/hostile humans. Must be able to transport oneself to work-related meetings, workshops, conferences, etc.

Minimum Qualifications:

· High School diploma or GED equivalent

· Two (2) years recent experience in general clerical and customer service duties. Thirty college credit hours in a library-related field may substitute for one year of experience.

PREFERRED QUALIFICATIONS:

· Associate’s or Bachelor’s degree

· Library specific work experience

REQUIRED KNOWLEDGE OF:

· Modern office methods, procedures, and equipment, including computers.

· Filing methods and record-keeping to maintain accurate information in alphabetical, chronological, and/or numerical order, and standard library clerical practices.

REQUIRED SKILLS:

· Provide efficient customer service and communicate clearly and objectively both verbally and in writing.

· Develop and administer goals, objectives and procedures.

· Understand and apply relevant Federal, State and local policies, laws and regulations.

· Establish and maintain an effective working relationship with other employees.

· Establish and maintain an effective public image of the library.

· Ability to identify problems and create solutions.

· Strong knowledge of technology.

· Use patience, tact and courtesy in dealing with the public.

· Ability to plan, organize, and prioritize projects and work assignments for efficient results.

· Ability to work independently and use initiative.

· Ability to multitask efficiently.

· Operate office equipment, computer systems, and other current technology.

· Drive to various locations for library business as needed.

BENEFITS:

· This is a full-time position with paid vacation and sick days.

· Professional development opportunities.

Required Licenses or Certification

· Must possess a valid Missouri Driver’s License

· Pre-employment Drug/Alcohol testing and Background check is required

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance

Work Location: In person