Program Manager (contract)

Program Manager (Contract)

Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft.

Summary:

This position offers a unique opportunity to drive global trade compliance and operational excellence within a dynamic supply chain environment. The successful candidate will be responsible for ensuring the seamless flow of spare parts to and from data centers worldwide while maintaining strict adherence to international trade regulations. This role requires a strategic thinker who can navigate complex regulatory landscapes, unblock shipments facing trade challenges, and lead new country onboarding initiatives. Working at the intersection of supply chain management and international trade compliance, you will collaborate with cross-functional teams across multiple regions to optimize processes, maintain compliance standards, and support critical infrastructure operations. The position demands someone who can balance tactical problem-solving with strategic program development while working with stakeholders across the globe.

Job Responsibilities:

• Ensure strict compliance with import and export laws and regulations for all spare parts shipments across global operations

• Partner with Trade Export, Customs, and legal teams to maintain proper export classifications and import codes, including ECCN and HTS designations

• Unblock shipments experiencing trade-related issues by leveraging expertise in trade licenses and export/import issue resolution

• Lead cross-functional planning and execution for new country launches and onboarding initiatives

• Collaborate with supply planning, warehouse, distribution teams, and third-party logistics providers to optimize parts flow to data centers and repair facilities

• Maintain standard operating procedures to ensure pre-shipment regulatory requirements are completed and record-keeping is audit-ready

• Monitor and analyze key performance indicators including transit times, customs clearance duration, and compliance incident rates

• Identify opportunities, challenges, and risks associated with trade policy developments and regulatory changes

• Act as a liaison between the supply chain team and the Global Trade Compliance organization

• Partner with engineering and planning teams to understand technical requirements, with finance for duties and cost implications, and with sourcing managers to ensure supplier readiness

• Educate stakeholders and functional teams on documentation requirements, classification processes, and trade restrictions

• Work with software engineering teams to define requirements for new system capabilities and drive prioritization, testing, and change management

• Support implementation of export control compliance measures within supply chain processes

Requirements:

• Minimum 4 years of experience with international trade and global shipping operations

• Minimum 4 years of experience in product or technical program management with supply chain background

• Minimum 2 years of experience onboarding new partners or countries into trade operations

• Previous experience working with APAC and Middle East regions preferred

• Background working at consulting firms or large technology companies is advantageous

• Cloud Attestation required

• International trade expertise including understanding of Incoterms, IOR, and EOR

• Product and technical program management with supply chain focus

• Knowledge of US and international trade laws including EAR and ITAR regulations

• Familiarity with advanced technology export restrictions, particularly for high-performance GPUs and chips

• Understanding of country-specific import, export, and customs laws

• Experience working in large matrixed enterprise technology companies

• Strong analytical skills with ability to interpret Power BI dashboards and metrics

• Cross-functional collaboration and stakeholder management

• Process optimization and operational efficiency improvement

• Self-starter with ability to work independently in remote environments

• Excellent communication skills for educating and influencing diverse teams

• Problem-solving abilities for unblocking complex trade issues

Additional Details:

• Location: Remote

• Duration: 2 months

• Pay Range*: $41 - $46.50 per hour

• Weekly Schedule: 40 hours

• Job Status: Non-Exempt

• Application Deadline: Apply within 72 hours of the posting date to ensure consideration.

This role is eligible for the following benefits:

• Medical, dental & vision

• Hospital plans

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)

• Company paid short and long-term disability

• Health & Dependent Care Spending Accounts (HSA & DCFSA)

• Employee Assistance Program

• Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave

Benefits are subject to change and may be subject to specific elections, plan, or program terms.

AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you require a reasonable accommodation related to the application or interview process due to a disability, please email accommodation@allegisglobalsolutions.com. This inbox is monitored solely for accommodation requests. For questions about open roles or to apply, please submit your application through the job posting, as this inbox is not monitored by recruiters and applications sent here will not be reviewed.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.

Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.

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  We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.