Program Manager (contract)

Program Manager (Contract)

Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft.

Summary:

We are seeking a highly organized and detail-oriented professional to support the execution and coordination of large-scale customer feedback programs focused on emerging AI-powered experiences. This is a highly tactical, execution-focused position centered on coordinating logistics, managing scheduling at scale, and supporting day-to-day research operations. The ideal candidate thrives in fast-paced environments, is comfortable owning repeatable and coordination-heavy workflows, and brings a data-driven mindset to every task. This role requires the ability to support multiple workstreams simultaneously while maintaining a high level of accuracy, consistency, and operational discipline.

Job Responsibilities:

• Support day-to-day execution of research programs, including scheduling logistics, communications, customer support, and additional operational responsibilities as needed

• Coordinate and manage high-volume scheduling, ensuring alignment across multiple stakeholders, often within accelerated timelines

• Support tracking and maintenance of program data and operational workflows, ensuring accuracy and consistency across ongoing activities

• Create and maintain process documentation and standard operating procedures to support consistent and scalable workflows

• Identify opportunities to streamline and reduce manual effort across operational processes

• Build and maintain automation workflows to improve operational efficiency, optimize tools, and reduce manual coordination

• Identify workflow inefficiencies and support implementation of practical improvements in partnership with program leadership

• Manage and update participant lists, ensuring participants are properly onboarded and added to relevant channels and sites

• Proactively manage tasks, track progress, and keep stakeholders informed across all active workstreams

Requirements:

• Minimum 2 or more years of experience with scheduling and calendar coordination, including high-volume coordination across multiple stakeholders

• Minimum 2 or more years of experience managing and maintaining large datasets using tools such as spreadsheet and document management platforms

• Minimum 2 or more years of experience in research operations, program coordination, or similar operational roles

• Demonstrated ability to coordinate interviews and manage complex calendars across multiple concurrent workstreams Proven track record of supporting structured workflows, logistics, and cross-functional coordination in an operational environment

• Strong scheduling and calendar coordination skills, including the ability to manage complex, high-volume scheduling across multiple stakeholders and time zones

• Proficiency in managing and maintaining large datasets with a high degree of accuracy

• Experience building or supporting automation workflows to streamline operational and scheduling processes

• Strong organizational skills and attention to detail with the ability to manage multiple tasks and workflows simultaneously

• Ability to work effectively in a fast-paced environment with shifting priorities and high operational volume

• Strong written and verbal communication skills for cross-functional stakeholder coordination

• Familiarity with workflow automation tools to support process improvement initiatives

Additional Details:

• Location: Remote

• Duration: 14 days

• Pay Range*: $34 - $38.50 per hour

• Weekly Schedule: 40 hours

• Job Status: Non-Exempt

• Application Deadline: Apply within 72 hours of the posting date to ensure consideration.

This role is eligible for the following benefits:

• Medical, dental & vision

• Hospital plans

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)

• Company paid short and long-term disability

• Health & Dependent Care Spending Accounts (HSA & DCFSA)

• Employee Assistance Program

• Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave

Benefits are subject to change and may be subject to specific elections, plan, or program terms.

AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you require a reasonable accommodation related to the application or interview process due to a disability, please email accommodation@allegisglobalsolutions.com. This inbox is monitored solely for accommodation requests. For questions about open roles or to apply, please submit your application through the job posting, as this inbox is not monitored by recruiters and applications sent here will not be reviewed.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.

Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.

• 
  We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.