Program Operations & Quality Coordinator (Youth Soccer Program)

Fussbally is Denver’s fastest-growing youth soccer development program, focused on world-class technical training, small-sided play, and a culture of continuous improvement. We train over 1,000 players each year through a level-based curriculum designed to help every child grow.

We are looking for a Program Operations & Quality Coordinator who is highly organized, proactive, and passionate about helping a youth program run smoothly. This role combines administrative operations with on-field quality support. You will help ensure that our daily training sessions run at an excellent standard, that communication with families is smooth, and that the overall experience continues to improve as we grow.

This is a great role if you enjoy structure, problem-solving, being around youth sports, and taking ownership.

Important Note About This Role

Fussbally is a growing startup, and this position is built for someone who thrives in a fast-moving, high-ownership environment. This is not a traditional 9–5 administrative job. Our program operates seven days per week, and this role supports both on-field sessions and operational responsibilities that shift with the demands of the season. working 6 Days a week ( Year around) will be expected.

You should only apply if you are excited about:

• Taking full ownership of your work
• Solving problems independently
• Are not concerned about 6 Day Work Weeks
• Working when the program is running (including afternoons, evenings, and some weekends)
• Being part of a small team where everyone’s contribution directly impacts our success

If you are looking for a strictly defined schedule or a slower-paced desk job, this will not be the right fit.
If you want to help build something meaningful, improve a program every week, and take pride in doing hard things well, you will thrive here.

Key ResponsibilitiesOn-Field Quality & Program Support (30%)

• Visit training sessions weekly to observe coaching quality and program execution
• Use Fussbally’s evaluation rubric to provide internal feedback on session flow, safety, and coach performance
• Speak with parents on-site to gather feedback, address questions, and strengthen trust
• Support coaches and Program Directors with logistics, setup needs, and session consistency
• Identify operational gaps during sessions and report improvements needed

Administrative & Operations Support (70%)

• Manage scheduling updates, cancellations, make-up sessions, and location adjustments
• Respond to parent inquiries with clarity, professionalism, and warmth
• Support weekly operations meetings and ensure follow-up tasks are completed
• Monitor attendance, coach assignments, equipment needs, and training calendars
• Maintain accurate records in client management and scheduling systems
• Support small internal projects that improve operational efficiency and program quality

What We’re Looking For

Must Have

• Strong organizational skills and attention to detail
• Ability to work independently and take initiative
• Clear and professional communication skills
• Comfort spending time outdoors at training fields
• High reliability and personal ownership — someone who cares deeply about getting things right
• Ability to multitask with calmness and accuracy
• A growth mindset and willingness to learn our curriculum, processes, and expectations

Nice to Have

• Experience working with children, parents, or in youth sports
• Experience in operations, administration, customer service, or quality control
• Interest in soccer (playing experience not required)
• Experience with scheduling tools or client management systems

Work Schedule

This role includes both office/remote administrative work and field hours.

• Administrative work: flexible daytime hours
• On-field visits: 2–4 afternoons/evenings per week depending on season
• Occasional weekend availability for events or evaluations

Compensation

• $57,000 annual base pay + Up to $8,000 in Bonus pay Year 1.
• Big Raise and career growth opportunity in year 2
• Performance-based growth opportunities as Fussbally continues to expand
• Free access to Fussbally programs for immediate family

Why Join Fussbally?

• Be part of a rapidly growing, innovative youth soccer program
• Work directly with leadership and help shape program quality
• Make a real impact on kids, families, and coaches in the community
• Dynamic mix of administrative, operational, and on-field work
• Supportive team culture that values initiative, responsibility, and improvement

Pay: $57,000.00 - $65,000.00 per year

Benefits:

• Opportunities for advancement
• Paid time off
• Paid training
• Professional development assistance

Application Question(s):

• Describe a time when you identified a problem at work without being asked, took initiative to solve it, and improved the outcome. What did you do, and what was the result?
• This role requires a non-traditional schedule with consistent afternoon/evening field visits and some weekend support. Are you fully comfortable working in a fast-paced startup environment with high ownership expectations? Please explain why.

Work Location: In person