Program Specialist

POSITION SUMMARY

Assist and manage various programs and requirements in relating to low rent, student rental, homeownership and rehabilitation programs to fulfill the needs of the Housing Authority clients. Counsel and assist clients with the understanding of the policies and procedures maintaining professional relationships. This positon may require travel within the service areas of Humboldt Del Norte counties several times per month, and out-of-town travel for training several times per year. This position may require working outside of normal work hours as needed. Must have good attention to detail and pride in your work. Must have experience in working with diverse groups of individuals, especially those at low income levels. Must possess a working knowledge of: (l) HUD housing programs; (2) Housing Authority; (3) local housing programs; and (4) the local housing market. Must understand Federal Statutes and regulations the govern HUD Housing Authority programs. Ensuring compliance with all requirements and regulations. Have knowledge and understanding of obstacles encountered with the loan process and assist clients in overcoming these obstacles.

DUTIES AND RESPONSIBILITIES

• Assemble housing application packets for distribution, send out applications and update forms as needed.
• Ensure that program eligibility requirements are met and process applications based on program requirements.
• Interprets and explains program requirements, guidelines, procedures and other pertinent information to Housing Authority clients.
• Act as the point of contact for assistance and questions for Housing Authority clients providing high quality customer service.
• Set up all housing applications into client files and enter information into the Housing Data System (I-IDS).
• On a daily basis update and maintain active/inactive files and enter new information into the I-IDS.
• Input work orders into the I-IDS and client files.
• Copy and file correspondence and other records as needed.
• Assure that appropriate entries are made in all resident, client or property records and files and that files are in order and easily useable.
• Responsible for communicating information received to pertinent departments and staff through written report for updating and/or completing files.
• Assist in the review and processing of student rental applications.
• Assist in the compilation of documents for policy violations.
• Assists with preparation of all leases and homebuyer agreements. Explaining responsibilities of lease/agreement to clients and conduct recertification as needed. Assists with the heating, air conditioning, and air purification program.
• Assists with move-ins, inspections, home visits, homebuyer's education, outreach, crime and prevention.
• Calculate rental/monthly payments based on tenant’s income. Advise tenants of their financial responsibilities and/or any changes to the amount they are responsible for.
• Have knowledge and understanding of the loan process leading up to obtaining a mortgage and assist clients with this process.
• Act as a liaison between Housing Authority clients and home mortgage organizations. Assist in training and guidance to employees or relevant departments on job related processes, procedures, and systems.
• Maintains confidentiality on all matters of the Housing Authority.
• Serves as a back-up to the Receptionist position.
• Performs other duties as assigned.

MINIMUM OUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required; and

1. Must have a valid state driver license

2. Must be insurable under YIHA vehicle policy insurance

EDUCATION and/or EXPERIENCE

Associate's degree (A.A.) or equivalent from a two-year college or technical school; or two years progressively responsible related experience and/or training; or equivalent combination of education and experience will be considered.

A candidate having experience working with an Indian Tribe or housing program is preferred but not required. Candidate should provide documentation of any certificates, licenses, or registrations related to the job description and responsibilities.

KNOWELDGE, SKILLS & ABILITIES

• Ability to read and understand correspondence, governmental regulations, loan documents and related material, ordinances, resolutions, operating and maintenance instructions, and procedure manuals.
• Ability to clearly write routine reports, business correspondence, and draft procedure manuals.
• Ability to speak effectively, present information, and respond to questions from clients, customers, and the general public.
• The ability to speak effectively before groups is highly desirable.
• Demonstrated ability to apply critical thinking and practical judgment in daily operations.
• Ability to follow and interpret instructions from various formats.
• Ability to identify issues, evaluate options, and provide appropriate solutions.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Ability to compute rate, ratio, and percentage. Experience with and/or knowledge of accounting principles, practices or accounting software highly desirable.
• Intermediate to advance skills with the use of computers, including working knowledge of Windows and Microsoft Office (or other major suite software applications or tenant software).
• Ability to install/uninstall software and files; save and back-up files to storage media; defragmenting, compressing hard drives and deleting old files; format documents; design and format spreadsheets, including creating formulas.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to sit; stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch; talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.

IN THE EVENT OF EQUALLY QUALIFIED APPLICANTS, INDIAN PREFERENCE WILL BE APPLIED.

Subject to section 7(b) of the Indian Self-Determination and Education Assistance Act (25 U.S.C. 450e (b)). Section 7(b) requires that to the greatest extent feasible preferences and opportunities for training and employment shall be given to Indians;

Subject to the requirements of section 3 of the Housing and Urban Development Act of 1968, as amended, 12 U.S.C. 170111. Section 3 requires that to the greatest extent feasible opportunities for training and employment be given lower income residents of the project area.

THE YUROK INDIAN HOUSING AUTHORITY IS A DRUG AND ALCOHOL FREE WORKPLACE. DRUG SCREENING WITH A NEGATIVE RESULT IS REQUIRED BEFORE BEGINNING EMPLOYMENT.

All new employees will serve a six-month initiation period to enable the Executive Director to determine their suitability as an YHIA employee. After the six-month initiation period, the employee will be evaluated on their performance and at that time it will be decided if the employee is entitled to Full-time Regular Status

Job Type: Full-time

Pay: $51,750.40 - $71,614.40 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person