Programme Assistant (Operations and Admin Support)

Qualifications: Required Qualifications and Experience :

Education
Completed bachelor's degree from an accredited academic institution in Social Sciences, Business Administration, Development, or related field with three years of relevant professional experience; Or,
High school diploma with at least five years of relevant professional experience
Accredited Universities are those listed in the UNESCO World Higher Education Database .

Experience
One year of prior experience in similar role is an advantage.
Practical field experience and understanding in domains related to relief interventions and humanitarian action (including support to displaced populations and implementation of emergency and early recovery activities), UN, and the cluster system is an advantage;
Experience in liaising with government authorities, inter-governmental institutions, UN agencies and national and international NGOs;
Demonstrated experience and understanding of the humanitarian and resilience building context in Pakistan, and of the vulnerabilities experienced by diverse population groups
Familiarity with Camp Coordination and Camp Management (CCCM), IOM’s Migration Crisis Operational Framework (MCOF) and IOM’s Displacement Tracking Matrix (DTM) will be considered a distinct advantage.
Skills
Ability to work effectively and harmoniously in a team of colleagues of varied cultural and professional backgrounds.
Ability to communicate clearly and concisely.
Good writing, communication, and negotiation skills;
Good interpersonal skills and ability to maintain trust and good working relationships with counterparts;
Capacity for creative thinking;
Team-oriented, but with the capacity to work independently and with minimal supervision;
Personal commitment, efficiency, and flexibility;
Strong organizational and time management skills, and the ability to deliver under tight timelines.
Understanding of IOM policies, procedures, and institutional tools will be considered an advantage.
Languages
Fluency in English and Urdu is required (in speaking, writing, and reading).
Working knowledge of any of Pakistan’s regional languages is an advantage.

IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these three values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 1)
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.