Progress Manager

Company Description

GRED is a luxury real estate agency founded in Turkey in 2008. We specialize in matching high-net-worth individuals and corporate investors with properties both in Turkey and internationally. Headquartered in London with offices in Istanbul, our professional team offers comprehensive property services to ensure an optimal customer experience.

Role Description

We are seeking a professional with excellent communication and organisational skills, and knowledge of the sales progression process. If you're someone who takes pride in delivering high-quality work, have great communication skills and thrives in a fast-paced environment, this could be the perfect opportunity for you.

The Sales Progression Manager will be responsible for managing the sale process for all new build properties in our global markets. You will be part of our growing team, ensuring all agreed sales end in a smooth exchange of contracts.

Responsibilities

• Sales Support & Progression: you will be advancing a property transaction from the reservation stage to a successful completion. You will be in communication with solicitors, mortgage advisors, developers, clients and brokers.

• Regular communication: you will be informing and managing clients of the progress of

their transactions, keeping them well-informed at every stage. Communication is

critical to ensure the process runs smoothly.

• Problem-Solving: you will resolve issues that arise during the sales process,

ensuring all transactions proceed smoothly and clients receive an optimal service.

• Record Keeping: You will maintain accurate records in the company’s CRM system, ensuring

that all documentation is up to date and readily accessible, ensuring progress is tracked.

• Regular Reporting: you will provide regular reporting to internal and external stakeholders.

Requirements

• Skills: Excellent communication, problem-solving, organisational skills are essential. Attention to details is important to ensure.

• Customer service: Effective use of all tools and resources to ensure an exceptional customer

experience. And strong ability to build strong business relationships with partners and clients.

• Communication: Good communication skills in Turkish and English (written and spoken)

• Tools: Microsoft (Excel, Word minimum), CRM and basic reporting experience (preferred)

• Experience: previous industry, customer service and CRM experience (preferred)

Job Types: Full-time, Permanent

Work Location: Istanbul (Bebek) / Hybrid