We are seeking a
contract-savvy, results-oriented Business Account Manager / Project Manager
to manage high-value B2B partnerships and oversee the execution of commercial projects across
content licensing, metadata syndication, and product integrations
.
This role sits at the crossroads of
business operations, partner management, and product delivery
. You will own the journey from contract signature through to seamless rollout—protecting internal processes while ensuring world-class partner satisfaction.
Key Responsibilities
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Manage strategic B2B partner accounts (content licensors, data/product partners, syndication clients).
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Translate commercial contracts into actionable project plans, aligning cross-functional teams (Content, Product, Tech, Data, Marketing).
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Monitor deliverables, timelines, and SLAs, proactively resolving issues to keep projects on track.
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Uphold and defend internal processes and standards, balancing diplomacy with firm execution.
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Deliver structured status updates, dashboards, and post-implementation reviews.
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Identify and develop opportunities for renewals, upselling, and co-development to expand partner value and platform reach.
Who We’re Looking For
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3–6 years’ experience in B2B account management, content operations, product/project management, or licensing within digital media or technology.
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Fluent in Arabic & English, with strong stakeholder-management and communication skills.
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Highly autonomous, organised, and confident in decision-making with minimal supervision.
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Data-literate: comfortable working with performance metrics, dashboards, and analytics (Excel/Sheets, BI tools, Google Analytics, SQL basics).
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Track record of maintaining ≥90% partner-satisfaction while enforcing internal processes.
Experience & Education
Education
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Bachelor’s degree in Business Administration, Media Management, Computer Science, Engineering, or a related field.
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Post-graduate qualification (MBA, MSc in Digital Media/Project Management) is a plus.
Professional Experience
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4+ years leading content-licensing or product-integration projects in media, streaming, or SaaS.
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Proven ownership of contract negotiation, redlining, and operationalisation (API-driven feeds, metadata delivery).
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Hands-on experience coordinating cross-functional squads using Agile/Scrum or Kanban.
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Strong background in balancing partner expectations, preventing scope creep, and driving timely delivery.
Technical & Process Skills
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Contract lifecycle management: drafting, redlining, renewals (WorldCC/IACCM principles).
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Project & product tools: Jira, Asana, Monday.com, MS Project, Confluence.
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Content & data workflows: CMS/DAM, REST/GraphQL APIs, JSON/XML feeds, product backlogs.
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Analytics & reporting: Excel/Google Sheets, Looker Studio, Power BI, Tableau.