Project Manager

Lakewood, United States

Position Title: Project Manager

Department: Strategic Initiatives

Reports To: Director of Strategic Initiatives

Location: Lakewood, CO (Hybrid – 2 days/week in office)

Travel: Minimal

FLSA Status: Salaried, Exempt

About Radiance Holdings:

Radiance Holdings is a platform company that acquires, builds, and manages franchise and related companies in the beauty and self-care sector. Our mission is to nurture and empower our companies and teams to cultivate and realize the boundless joy and opportunity of beauty and wellness as a business. We spread joy by growing joyful brands. We currently own two premier Franchise Brands, Sola Salon Studios and the Woodhouse Day Spas. We are actively pursuing additional brands in our sector.

Benefits we offer our employees to show our appreciation for the work they do:

Paid Holidays: Take advantage of time off to relax and rejuvenate with 10 paid holidays!

Flex Time Off (FTO): Our employees work hard and we care about their well-being. Our FTO policy allows the ability to get the rest needed to maintain a well-balanced life!

Health Benefit Program: As a full-time employee, enjoy access to Medical, Dental and Vision insurances with various plans to choose from that best fit your needs!

401(k): You will be eligible to participate in the company sponsored 401(k) retirement plan, with a 3% company match to help you reach your retirement goals!

Bonus: We believe in the power of rewarding those who go above and beyond and have curated bonus plans for every role to ensure all contributions are recognized and rewarded.

Employee Discount Program for Spa Services: Pamper yourself with a visit to one of our four corporately owned Woodhouse Day Spas!

Employee Assistance Program: We believe in supporting your mental well-being so you can be the best version of yourself!

Job Summary:

We are seeking a seasoned Project Manager with formal experience leading cross-functional projects from scoping to delivery. This role is the connective tissue across strategic initiatives, ensuring projects are scoped clearly, schedules are realistic, milestones are achieved, risks are mitigated, and stakeholders are aligned.

Reporting to the Director of Strategic Initiatives, this person will manage projects including CRM deployments, booking platform rollouts, R&M ticketing systems, membership programs, and new market entry initiatives. The Project Manager will play a critical role in helping us move quickly while maintaining discipline, accountability, and visibility.

We’re at an exciting stage – building scalable systems, rolling out new technologies, and supporting franchisees with programs that drive revenue, retention, and differentiation. To keep momentum strong, we’re looking for a Project Manager who thrives on structure, clarity, and execution!

Primary Responsibilities:

Project Planning & Scheduling

Architect and maintain robust, dynamic project plans in Asana, mapping out timelines, milestones, deliverables, and dependencies. Proactively track progress, anticipate roadblocks, and drive timely execution across all phases.

Governance & Executive Reporting

Develop comprehensive project briefs, charters, and executive-level status reports. Ensure senior leadership has clear, actionable visibility into project health, risks, and resource requirements—enabling informed decision-making at every stage.

Cross-Functional Leadership & Alignment

Champion collaboration and alignment across marketing, operations, technology, finance, and franchise support teams. Lead high-impact project meetings, foster accountability, and ensure seamless follow-through on critical actions.

Risk & Issue Management

Own the risk and issue management process – maintaining detailed logs, proactively identifying potential challenges, and driving swift resolution. Escalate strategically and recommend solutions to keep initiatives on track and deliver results.

Change Management & Strategic Communication

Design and execute targeted communication plans, ensuring the right messages reach executives, internal teams, and franchisees at the right time. Serve as a change agent, driving engagement and clarity throughout the organization.

Operational Excellence & OKR Integration

Integrate project initiatives with company-wide OKR frameworks, ensuring every effort is aligned to strategic objectives. Drive accountability and performance through disciplined bi-weekly project check-ins and transparent progress tracking.

Experience, Skills and Abilities:

4–6 years of formal project management experience (franchise, retail, consumer, or multi-unit service industries a plus).
Proven track record managing complex, multi-stakeholder projects from initiation through delivery.
Strong expertise in project management tools (Asana preferred, but Jira, Smartsheet, or M365 acceptable).
Skilled in drafting and managing project charters, timelines, budgets, risk logs, and stakeholder communications.
Exceptional written and verbal communication – able to simplify complexity and deliver concise, actionable updates.
Strong organizational skills; able to balance multiple priorities without losing focus.
Bonus points for PMP, Agile/Scrum certification, or change management experience.

Compensation:

The salary range for this role is $90,000-$100,000 annually, commensurate on experience. This role is bonus-eligible and is based on company and individual performance; all bonuses are subject to board and CEO approval.

Radiance Holdings is committed to Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex, age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally recognized protected basis under applicable federal, state, or local law.

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