Project Manager

Job Summary
Skafos Managed IT is seeking a highly organized and motivated Project Manager / Office Manager to oversee daily business operations, coordinate administrative functions, and support company growth initiatives. This role is essential in maintaining an efficient office environment while assisting leadership with scheduling, client communication, project coordination, and operational management.

The ideal candidate is detail-oriented, proactive, professional, and capable of managing multiple priorities in a fast-paced Managed IT Services environment. Strong communication skills, technical proficiency, and customer service experience are required. Bilingual abilities are a plus.

This is a paid, growth-oriented opportunity to help streamline operations, improve client experience, and support a rapidly expanding technology company.

ResponsibilitiesOffice & Administrative Management

• Oversee daily office operations and administrative workflows
• Manage front desk responsibilities, incoming calls, emails, and visitor coordination
• Maintain organized filing systems and company documentation
• Handle data entry, recordkeeping, and document management
• Coordinate office supplies, vendor communications, and operational logistics

Project & Calendar Coordination

• Schedule meetings, appointments, and internal project timelines
• Assist with project tracking, task management, and deadline coordination
• Support leadership with calendar management and executive assistance
• Coordinate onboarding processes and client communications

Customer Service & Communication

• Provide professional customer support and maintain excellent phone etiquette
• Assist with client follow-ups, appointment confirmations, and service coordination
• Communicate effectively with clients, vendors, and internal staff

Financial & Operational Support

• Support invoicing, bookkeeping, and expense tracking using QuickBooks or similar software
• Assist with operational reporting and administrative process improvement
• Help maintain accurate business records and internal procedures

QualificationsRequired

• Previous experience in office management, project coordination, or administrative support
• Strong proficiency with:
• Microsoft Office Suite (Word, Excel, Outlook)
• Google Workspace (Gmail, Calendar, Docs)
• Excellent organizational and multitasking skills
• Strong verbal and written communication abilities
• Professional customer service experience
• Ability to prioritize tasks and work independently

Preferred

• Experience with QuickBooks or bookkeeping software
• Experience working in an IT, MSP, or technology environment
• Bilingual communication skills
• Experience managing schedules, projects, or executive support functions

Compensation & Benefits

• Pay: $
• Paid position with advancement opportunities
• Professional growth within a rapidly growing Managed IT company
• Collaborative and team-oriented work environment

Work Location

Kaukauna, Wisconsin 54130

info@skafosmanagedit.com

About the Company

Skafos Managed IT provides managed IT services, cybersecurity solutions, cloud services, business technology support, and IT consulting for businesses throughout Wisconsin and surrounding regions.

Pay: $25.65 - $30.89 per hour

Benefits:

• 401(k) 2% match
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Referral program
• Relocation assistance
• Vision insurance

Work Location: Hybrid remote in Kaukauna, WI 54130